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David's Bridal
- Bridal
- Greenville, SC
About this business
Location details
Haywood Centre, 301 Haywood Road, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
We went for our appointment no one spoke to us not one person helped us. Don't ever go here to find your dress.
Business response:
Hello Tara, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: Cierra S.) Thank you, Cierra S.
We went for our appointment no one spoke to us not one person helped us. Don't ever go here to find your dress.
Business response:
Hello Tara, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. Please contact us at dbcares@dbi.com (Subject Attn: BrittianyB.) to return. Thank you, BrittianyB.
Worst place ever. Had place an appointment two months advance.. showed up and after waiting about 45 mins for an assistant assign to us she finally showed up to help me and my four bridesmaids. Tried on first set of bridesmaid dresses were beautiful and fit them all so nice and guess what was told those only came in a wine color.... so they tried on more and more and then finally all found a set they liked and looked good on once again and guess what... they couldn't order some sizes because they item was not available anymo... read more
Business response:
Hello Chrsitin, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Cierra S). Best wishes, Jessica H.
I would not recommend as a bride, you should feel special and dress consultant did not do this for me. Alterations cost 1/3 of my dress did. I'm sitting here after trying on my dress after alteration that I paid $375 for and still not absolutely happy. It should be what the bride wants and not what the seamstress wants. This is absolutely not the way I expected to feel as a bride. ��
Business response:
Hello Paula, we would like to apologize for your experience at our store. Our number one focus is our guests, and we apologize if this is not what you experienced during your visit. We appreciate you bringing this to our attention, and we will be sure to let our management team know so that we can re-evaluate our procedures. Thank you, Cierra S.
Just ask my daughter and she is very even tempered. April Renee Krause
Business response:
Hello Jimmy, thank you for reaching out to us. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Cierra S.
Today one of my bridesmaids went in the greenville store to pay for her dress, only to find out that none of my bridesmaids information was put into the system! No sizes, no colors, no styles.....nothing!!!! All 4 of them went to the same appointment in February so that it would be taken care of in plenty of time because our wedding is in October. The only reason the information was found on a clip board somewhere was because I knew the date, time, and the description of the girl that helped us. No bride should ever have thi... read more
Business response:
Hello April, on behalf of David's bridal we would like to deeply apologize for the frustration we have put you and your bridesmaids through. This is not at all the type of service we want to give any of our guest. We will be sure to share your experience with our management team to ensure that this dies not happen again. Thank you for taking the time to share your feedback with us. If you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? City/Store Location). Thank yo... read more
Ladies, never ever go to David's Bridal Shop in Greenville, SC. We arrived on time. 3:00 April 14, 2017. Our stylist was not to be found and the unprofessional girls giggling at the front desk said they did not know where she was or when she would return. We were left to go thru the store and find times we thought might work. We unzipped bags and took dresses in and out and put them back. NO ONE SEEMED TO CARE THAT WE DID NOT HAVE A STYLIST. We had a list of dresses we had seen on line we wanted to try on. FINALLY THE STY... read more
Business response:
Hello Nancy, on behalf of David's Bridal we would like to apologize fro the lack of service you received on your visit to our store. At David's Bridal we strive to give all of our guest memorable experience and we are disappointed that we did not do that for you. We appreciate you taking the time to share your feedback with us. If you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? City/Store Location). Thank you, Cierra S.
Went to pick out my dress in July and the lady flat told me I was to fat for the dress I wanted. Then when I went to order my maids dresses same lady lied to me and told me she ordered them all even called all the sizes to me but when my girls go to get them they are one dress short. And we are told we don't have time to order another one. None of us girls will ever be back. And we have told all our friends about this. Not one of our friends will be getting a dress from here again. No one has ever reached out to be about th... read more
Business response:
Hello Ansley, on behalf of David's Bridal we would like to take the time to apologize for the service you received on your recent visit. This is not the type of service we want to give out guest at all. We will be sure to share your feedback with our management team to ensure that his does not happen again. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? City/Store Location). Thank you, Cierra S.
Wrote a review a few weeks ago as a bridesmaid, but am changing it now that I have gone in as a bride with MY bridesmaids... made an appointment with my girls a week in advance. I was supposed to have around 6 girls at the appointment & my mother in law (for her dress) so I got to David's Bridal early to do any paperwork before hand. I walked in and sat at the front desk to sign my name and give information & waited 10 minutes with no one talking to me & no one helping me before I gave up & started pulling dresses myself. It... read more
Business response:
Hello Moriah, we would li to take the time to apologize for the service you received at our Greenville location. Your experience does not reflect the type of service we strive to provide all of our customers. We will be sure to share this with our management team, Thank you, Cierra S.
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.7 star rating with 5,517 reviews.
When is David's Bridal open?
David's Bridal is open now. It will close at 7:30 p.m.