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David's Bridal

4.6

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Location details

Easton Gateway, 4187 Worth Ave, Columbus, OH, 43219, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 7:30 p.m.
Tue10:30 a.m. to 7:30 p.m.
Wed10:30 a.m. to 7:30 p.m.
Thu10:30 a.m. to 7:30 p.m.
Fri10:30 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:30 a.m. to 6:00 p.m.
4.65,338 reviews
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Abigail Chavez's profile image
Abigail Chavez 
13 years ago
Angela Yenichek's profile image
Angela Yenichek 
13 years ago
Stephine Schwarzell's profile image
Stephine Schwarzell 
13 years ago
Chyna Wilson's profile image
Chyna Wilson 
13 years ago
Lara Nation's profile image
Lara Nation 
3 months ago

Went to David’s Bridal at Easton for a Mother of the Bride dress. I found a dress on the rack that I could take home that day. Before purchasing, I asked the girl that was helping us if I could return it if I found something else and if there was a restocking fee. I was told I could return it within 30 days, as long as it’s before the date of the wedding and unworn. Two associates confirmed there would not be a restocking fee since I did not have to order it. I took it in to return today and was told there was a 15% restocki... read more

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Logan Lapinski 
2 years ago

Go somewhere else. They forgot to put my brides veil inside of her bag. We paid for the veil as it is on the receipt. Cassidy is unable to help us out at all. She actually laughed at me and my wife. She offered no help and even told us it was our fault for not double checking their work. No veil or money back offered by Cassidy yesterday. It was a 100$ veil and we bought over 1200$ dress. She refuses to admit anyone did any wrong at the store but 5 people have checked and it is not in the bag. 

Kristina Thompson's profile image
Kristina Thompson 
3 years ago

Worst experience ever and terrible customer service even when I brought It up in store the lady at the front desk didn’t care literally shrugged her shoulders. if I had time I’d return my bridesmaids dresses and take my business elsewhere! So glad I never looked here for a wedding dress y’all don’t shop here they literally do not care! And are so rude! 

Charity Napper's profile image
Charity Napper 
3 years ago

DO NOT COME HERE!!!! My entire experience here was horrible! The day I came to try dresses on for my big day I had a dress online I absolutely loved but they didn’t have it in my size. So I tried on similar ones and found one that fit perfect. All it needed was shortened and a little lace detail over the arm. Like a hanging cap maybe 3-4inches if fabric. I was told that day that they could take the extra fabric from the bottom and add that no problem. I was also told that because I made an appointment I was going to get 10% ... read more

Pam Fisher's profile image
Pam Fisher 
4 years ago

This was my daughter's experience...I bought my wedding dress at Davids Bridal and was happy with my purchase. I decided to have them do the alterations thinking they were experts and would likely get the dress done more efficiently than taking it somewhere else. I was SO wrong! When I made my alterations appointment it was 2 months prior to my wedding. I had a return pick up date for 1 month prior to my wedding date. I was on my way to pick up my dress and received a call saying that the dress has not been started. I reluct... read more

Business response:

Hello Pam, we are deeply sorry to learn about your daughter's recent experience with our alterations team. We at David's Bridal strive to provide each and every one of our customers with exceptional customer service start to finish, and we sincerely apologize that was not what she was given. We want you to know that your feedback is taken very seriously, and we will be working with our management team to ensure improvements are made. For further assistance with this matter, please email us at DBCares@dbi.com (Attn:Columbus-E... read more

Frequently asked questions about David's Bridal

How is David's Bridal rated?

David's Bridal has a 4.6 star rating with 5,338 reviews. 

When is David's Bridal open?

David's Bridal is open now. It will close at 7:30 p.m.