Dental Options - Aventura

Delphine S. 

on Birdeye

11 months ago

I had a bad experience coming into the office. Someone contacted me via email to advise that they lost my phone number and ask me to contact them back to confirm my appointment which I did. When I phoned back they advise that my appointment was moved from 11:30 to 12:15 because the Dr. was running late. I was on my way to the office when I was contacted again by someone telling me that I missed my 11:30 appointment. When I advised it has been moved the person on the phone simply said: ok yes. On my arrival, I was told that ... read more

Jill R. 

on Birdeye

11 months ago

I paid over $3000 for a bridge which was completed in 2022. A crack in this bridge was discovered. I called dental Options because they did the work. I had an appointment today. Drs. Assistant took several x-rays and the dentist looks at X-rays said that everything looks fine. I said I know there is a crack and they came in with a cell phone and took photos of the crack in my bridge. And they agree there is a crack after looking further and taking picture. Ok, so why is there no warranty. 

Michela N. 

on Birdeye

a year ago

This place quick to take your money but refuses to refund you when you owed a refund. I asked for a full refund, the only refunds part of what what I’m owed. My bf is owed over $300 from this place. The insurance paid them but they will not refund his money. His appointment was in January, it’s now April and NO REFUND. We turn in the form they asked to turn in still no refund. Everytime you call, they say the manager will call back. AVOID THIS PLACE UNLESS YOU WANT TO LOSE MONEY! They like to make to your money and keep what... read more

Rose D. 

on Birdeye

a year ago

I was extremely disappointed this morning 🤢 I think what the stuff did to me was very unfair, And for that reason I will never go back to dental options again, I definitely will not refferded any of my family and friends to the office. 

Karem S. 

on Birdeye

2 years ago

Poor service and they take so much advantage from insurance ..be carefully in your bills 

Tania B. 

on Birdeye

2 years ago

Today, I had a teeth cleaning appointment, which was okay. However, during the checkout, the receptionist informed me that I have cavities, which the dentist never mentioned during my visit in January. I asked for my dental records and x-rays, but the receptionist made me sign a paper and pay $25, stating that I'll receive a response in three days. I'm quite disappointed with this dental office. The front desk lacks proper patient handling, and they seem to have hired dentists with no experience and poor communication skills... read more

Magdalini ORXT C. 

on Birdeye

2 years ago

Dr Yau is wonderful, very attentive and always smiling. Dr staff is also great 

MICHELLE P. 

on Birdeye

2 years ago

This is the worst dental office that I have ever visited. The oral surgeon is disrespectful and extremely unprofessional. The communication among the doctors are the worst. I had to come back to the office for x-rays, waited on follow up phone calls from the doctor that never made. If you want a service provided, this is the worst place to come. They will waste your time and give you the run around. 

Merves A. 

on Birdeye

3 years ago

Very good.