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Desert Hope Treatment Center
- Healthcare
- Las Vegas, NV
About this business
Location details
2465 E Twain Avenue, Las Vegas, NV, 89121, United States
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My brother has been at desert hope for just short of three weeks. He is at residential level of care. We have not had a family session. His therapist says they only provide family sessions to families that live in the state. Meanwhile, the contract that Desert Hope has with BCBS mandates weekly family therapy. My brother reports he has received only one individual session since admission. He has otherwise only had contact with his therapist in group settings. Since my brother has become disgruntled with the facility n... read more
Business response:
Thank you for the opportunity to address your concerns. We are sorry that you are disappointed. We strive make best use of any and all feedback whether you are in the healthcare industry or not; please contact the Clinical Director if it is convenient for you.
Out patient transfer to poor living conditions Given a ama for not leaving in this condition
Business response:
Our outpatient program is always developing, RSS. We are glad for your feedback and are sorry that any transition was troublesome for you. Since February of 2016, our Outpatient levels of care have also included a stay at Resolutions Las Vegas and our step down process is smooth and well rehearsed.
this place is the worst I was a cash patient and boy did they take advantage. I was sleep deprived by them over charged...
Business response:
Sleep difficulty is a common feature of detoxification, TC. We now offer a daily meeting with the psychiatrist until the struggles of detox are over. We are sorry that you had a difficult experience and are glad to read your feedback. Please contact our alumni coordinator and remain connected for the support.
The curriculum is awful. Very poor therapeutic care. In 31 days I had less than one hour of one on one therapy with my therapist. I was not seen by the psychiatrist or a doctor for a week after driving. Group sessions are run by \"behavioral Health Technicians\" who are mostly recovered addicts who have no education what so ever in treatment, therapy, or social work.
Some staff is kind Very unorganized Treated poorly. Not listened to. Needs not addressed in timely manner
The staff and how caring they are in every aspect of your stay there None This is the kind of rehab you go to if you have been to treatment multiple times and are sick and tired of this shit. This facility will instill a will power in you to want to stay sober and show you how to do it in ways other treatment centers can't. They make sobriety look cool and appealing and the fact that the staff cares so much about you there makes you feel and gives you the confidence to believe that you can stay sober this time. I went into t... read more
My experience is strictly on the female side. All the females (after detox) have classes/groups in the same room all day, Monday through Saturday, that\'s 5+ hours in the same room. Talk about going stir-crazy. Rarely are the women allowed outside for a group while the men are constantly outside playing games. There is crazy amounts of drama and fights, going on with the 40+ women. Residential might be a co-ed facility, but the staff will jump down your throat if you\'re even too close to the opposite gender. Most of the sta... read more
The sober living policy, get them in and push them out!!! I was private pay so not effected by the policy.
Group meetings were a strength. Allowance of visitations was a weakness. Horrible lack of communication between higher ups and clients, lack of nutritious food at RV, bad neighborhood at RV
Frequently asked questions about Desert Hope Treatment Center
How is Desert Hope Treatment Center rated?
Desert Hope Treatment Center has a 4.5 star rating with 2,457 reviews.
When is Desert Hope Treatment Center open?
Desert Hope Treatment Center is open now. It is open 24/7.