This profile has been claimed by the business owner or representative.
1606 Oakfield Dr, Brandon, FL, 33511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Customer service is almost non existent in my opinion with the Management. The workers are great. Would not recommend
Do not waste your time at this place! Owner is discourtesy and very rude.
Business response:
We apologize for any inconvenience. Your experience doesn't reflect our values. Please contact us at (813) 661-3737 to discuss this further.
It was a terrible experience. The person who did my hair made a mess of it. I asked for blonde highlights, and they left my hair somewhere between black and brown. I paid $280 for that disaster, and then, five weeks later, without my authorization and abusing my information, they charged my credit card $150. I've informed them of my dissatisfaction, and they don't care. The worst place I've ever been to. I absolutely do not recommend them.
Updated review to owner comment (on yelp. See photos.): Let's not conveniently omit key facts. The video and audio—if reviewed in full—would clearly show that I explicitly asked the front desk if there was a bag available for my shoes. I was told, “No, we don’t have any bags.” I then stated, very clearly, “I’m going to put my shoes in the car and I’ll be right back.” That interaction was direct and unambiguous. Yet, barely a minute later, a different staff member from concierge followed me outside to my car and asked me ... read more