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Divine Designs Salon & Spa
- Beauty
- Brandon, FL
About this business
Location details
1606 Oakfield Dr, Brandon, FL, 33511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Painful experience and horrible color from an overpriced stylist. My husband is furious!
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Business response:
Hi, Tsekiso. We appreciate the kind words and are glad we could provide you with a positive experience!
Unsanitary nail Services..................... I had received a gift certificate for 4 ours of service. I got a Swedish massage, facial and pedicure. Everything was great but the pedicure. The girl used unsanitary tools including the foot scrubber which had other peoples dead skin on it so it was apparently not cleaned, sanitized or new. I asked her not to finish and just polish. I expressed my concern with the front desk and 2 days later received an email from the spa stating I could no longer use the spa given my unsat... read more
Business response:
We take our guest ratings and reviews very seriously and appreciate your experience here caused you to critically review or rate our local business. However, there are some pertinent facts missing from your comments which should provide a context and allow viewers to form their own opinion of your review. Divine Designs Salon & Spa services over 800 guests every week and its sanitization processes exceed those established by the Board of Cosmetology and the Department of Business & Professional Regulation with respect to any... read more
unfortunately the customer service is absolutely horrible! my daughter and I each had the " make my day" package which cost $240. we received this for Christmas. When I made our appts, I was assured that our appts would be in sync to ensure we were both done at the same time ( we came in for my birthday) when we arrived, they failed to tell us that they moved my daughters appt 15 mins after mine which through the whole schedule off and we were there almost 6hrs! They also failed to tell us that they charge a 3% surcharge... read more