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Divine Designs Salon & Spa
- Beauty
- Brandon, FL
About this business
Location details
1606 Oakfield Dr, Brandon, FL, 33511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Divine Designs is a Salon/Spa where there are many talented providers. The products and services there are the best around. Unfortunately, loyal guests who have been receiving services for nine and a half years, are nothing more than a number and a cash cow to upper management. Providers too are not treated with loyalty from management. That’s not to say management does not do nice things for the providers, they do. But at the end of the day it’s all about the almighty dollar and that has driven away some very talented peop... read more
I have becoming here for at least 6 years now, in which I have never had a problem until recently, when the lash tech I had, Nancy, left. She was my lash tech for those 6 years, I didn't know she. Was leaving. When I went to make an appointment it pushed my appointment out for a week appointment out 4 weeks when I attempted to find out why it's when I was told that next I was told that Nancy was no longer there.. And the only had one lash Tech that was experienced that was experienced and 1 inexperienced nail tech. Because... read more
Beware they will cancel your appointment at their own discretion!!!! My wife had an appointment for a massage and pedicure on her birthday cancelled as she walked in the door based on some “policy” that stated she needed to fill out a form to use my credit card. WHICH SHE DID!! Nowhere on the form does it say that it must be filled out a certain time before your appointment!! Now I have an upset wife and a ruined birthday weekend! My entire family has used Divine Designs for several years and always had a satisfactory experi... read more
Went in for an all over solid color, and a trim. Was quoted $135 over the phone, then got there and was told $166... ok... then get my hair done and go to pay only to find out they won’t take my gift card for $150 for a partial payment, plus cash. Said they only take gift cards specifically for their salon. I asked them where they had that posted, and why there was no sign on the entry or anywhere else stating that. I got no answer, just looked at like i was stupid for asking such a thing... I’ve never walked into any busine... read more
Business response:
We take our guest ratings and reviews very seriously and apologize that our recently updated guest service policies here caused you to critically review or rate our local business. There are some facts that we feel should be added to put your review in context for prospective guests. We ask our clients to provide us with a valid credit card or gift card number to secure any reservation and contrary to your statement(s), our policies are quite clear with respect to the use of third-party gift cards being prohibited for use ... read more
$45 for a men's trim is a bit too pricey for me.
my haircut, by Margie, was a disaster. one side above the ears was cut way high, the other side ok. the back was all uneven. to pay $150 with tip for cut and color is highway robbery...so not worth it. never going back. plus decor very depressing with browns...dark! just an awful experience!!!
I am very disappointed.. DAISY did my staighting keratin, after first wash it was not straight at all and frizz came back after 2-3 wash, they charged me good amount I bought shampoo conditioner spray from salon whatever she recommended me..i went twice to their salon - l called multiple times but no good response from her and management, they were totally apposite and rude attitude from first visit.. I won't recommend to anyone.
I’ve been here 3 times now for color/cut. The color looks fine. My cut is ok. The amount that I was charged for toner is way more than I’ve ever been charged before at any salon. What really bothers me is the constant pushing of products and placing them in a basket for the cashier to ring up at the end of my service. That left a poor taste in my mouth. Trying to push $200+ in products on me multiple times throughout my visit (on all 3 occasions) was extremely tacky. I won’t be returning.
I'm very disappointed with the customer service. They messed my appointment up and still charged me for both appointments. I tried calling to resolve it and the manager lied to me about talking to my girlfriend when she went in for her massage that they booked on the wrong day. I will never be back here and I will not recommend this place to anyone. Very upset with the way they handled the situation.