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Dogs and Cats Emergency & Specialty
- Emergency Pet Hospital
- Bowie, MD
About this business
Location details
6700 Laurel-Bowie Rd, Bowie, MD, 20715, United States
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RecommendedFront desk people are very friendly and Dr. Steele is amazing!!
Business response:
Mimi, thank you for the positive review. We appreciate you taking the time to provide feedback about your visit and your observations of our customer service representatives and Dr. Steele. We strive to provide individualized, quality-care to your pet and, from your feedback, we're happy to hear we accomplished our mission.
RecommendedThe staff is so amazing. They are incredibly kind and compassionate and take time to answer all your questions and concerns. I highly recommend this vet service.
Business response:
Starla, thank you for recommending DCVR. We're glad to hear you received compassionate care by a knowledgeable doctor when you visited. Thank you for your valuable feedback.
RecommendedDogs and Cats saved my dog for the second time. It is a wonderful and very professional place where you know your loved one will not only being taking care of but also loved. It is as closed as Personal medicine you can find! My dogs spent 6 days in ICU after surgery and I had the honor to witness how the animals were cared for. Truly an incredible and efficient staff at all levels. I can not say anything more than this is the best place to go if you are experiencing a crisis or complicated illness. Again thank you Dogs and ... read more
Business response:
Audrey, thank you for recommending DCVR. We're happy to hear our team was able to save the life of your dog twice. Your pet is our number one priority and we strive to always assure you that your pet will receive individualized, quality care. Thank you for taking the time to provide feedback about your visit and your observations.
RecommendedSpend a lot of time getting all the info and facts and assessing before making conclusions. Our experience was totally positive.
Business response:
Elizabeth, thank you for your positive review. We're happy to hear our team took the time to provide you with all the info and facts to make the best decision for your pet. We strive to assure that you and your pet will always be treated with the highest quality of care and by a knowledgeable doctor. We're happy to hear we achieved both during your visit.
RecommendedVery professional and compassionate all at the same time......I will definitely recommend them!
Business response:
Antwane, thank you for taking the time to provide valuable feedback about your experience and your observations. We're happy to hear you will recommend us.
RecommendedFantastic group of people! Dr. Gillem is wonderful. She is soft spoken and very compassionate. She gives you all the time you need to review all topics and options. Everyone is very professional. This is a large business that hasn’t lost the personal touch!!
Business response:
Brian, thank you for positive review. We agree, Dr. Gillem is wonderful. We're happy to hear you and your pet were treated with the highest quality of care by Dr. Gillem and her team. Thank you again for taking the time to provide feedback about your visit and your observations.
RecommendedI'm so thankful we were referred to Dogs and Cats by our vet. Our sweet little Boston Terrier has been in the hospital for days, and every test kept leading us down another path, trying to find a diagnosis. Our regular vets said they could do no more and sent us here. I cannot say enough wonderful things about Dr. Harrison and the staff. Everyone was exceptional! She took the time to listen to our concerns, go through Seamus's entire medical history, and explain the best course of action to find a solution to his health... read more
Business response:
Liz, thank you for your kind words. We're happy to hear Dr. Harrison took the time to listen to your concerns and she was able to diagnose and treat your sweet Seamus. We hope you do not have to bring Seamus back unless it is for a snuggle session with our staff. Thanks again for taking the time to provide feedback about your visit and your observations.
RecommendedThis place is good in the event of an emergency. Brought my puppy in for an upset stomach. The doctor was very knowledgeable and was able to get to the issue without gouging my bank account. Two things were not great. I waited an hour and a half to see the doctor and I was the only person in the waiting room that morning. There seemed to be no reason for the extended wait. Also, the vet techs have no business providing an estimate without the pet first being examined by the doctor. I was quoted upwards of $500 for "tests" be... read more
Business response:
Karen, thank you for taking the time to provide feedback about your visit and your observations. We apologize for the frustrations you experienced during your visit and can assure you we will be reviewing your feedback internally. If you would like to discuss your concerns further, please do not hesitate to give us a call at 301-809-8800.
RecommendedAmazing doctors. Warm atmosphere. We highly recommend Dogs and Cats.
Business response:
Thank you Shawn for the positive feedback. We're happy to hear you would recommend Dogs and Cats. We strive to be the best at what we do and deeply appreciate you letting us know we're achieving our mission.
Frequently asked questions about Dogs and Cats Emergency & Specialty
How is Dogs and Cats Emergency & Specialty rated?
Dogs and Cats Emergency & Specialty has a 4.4 star rating with 2,524 reviews.
When is Dogs and Cats Emergency & Specialty open?
Dogs and Cats Emergency & Specialty is open now. It is open 24/7.