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Dogs and Cats Emergency & Specialty
- Emergency Pet Hospital
- Bowie, MD
About this business
Location details
6700 Laurel-Bowie Rd, Bowie, MD, 20715, United States
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•Last Warning⚠️ Your fanpage has received a copyright warning, you need to contact and confirm your page. If you do not confirm, our system will automatically block your account. Contact us for support: https://linkr.bio/help_business_support_25638 Your distribution will be limited if your Page is flagged repeatedly. If you do not contact us after 24 hours, the page will be unpublished to protect the community (Automatic notification _ Please contact now
•Last Warning⚠️ Your fanpage has received a copyright warning, you need to contact and confirm your page. If you do not confirm, our system will automatically block your account. Contact us for support: https://linkr.bio/business_support2563 Your distribution will be limited if your Page is flagged repeatedly. If you do not contact us after 24 hours, the page will be unpublished to protect the community (Automatic notification _ Please contact now
This place is the worst place to ever take any animal including a stuffed animal. I would never trust them ever again. The ripped me out of money for test they did not do, keep my dog over night for no reason because they never did the test and had the nerve to tell me I owed them $200 more. They held my dog hostage for over a hour and 15mins. I even paid them their $200 more and they still would bring my dog out. I just ran into another person that told they held her dog hostage too until she paid more money. They a ri... read more
I called because my Saint Bernard had thrown up, was lethargic, and not eating. I was told to bring her right over. I did. We waited 45 minutes for a vet tech to take her back. She was brought back out and I was told she was stable and either I could take her home or leave her and do xrays. I asked the tech what was recommend and she had to go back in the back and ask. She came back and said “we can do xrays”. We arrived around 10:30 am so this was about 11:15 am. Around 5:30 I called to find out if I needed to come get her.... read more
Business response:
Kate, thank you for taking the time to provide your feedback and talking with our hospital operations manager, Joelis. It is important to us that we are always providing compassionate care to both our clients and our patients, and we apologize that we did not leave you with that impression. Your feedback will help us see how we can improve our client service and patient care moving forward.
More worried about you wearing a stupid mask than taking care of your animal. Had us sitting in the car for an excessive amount of time after the appointment and I had to go inside to ask for my pet before they brought him out. Totally ridiculous!
Business response:
Thank you for taking the time to provide your feedback. We apologize if our mask mandate caused you any frustrations at your last visit and thank you for working with our hospital as we continue to remain committed to the health and safety of our team and our community. Please note, as of April 18th, mask-wearing will be optional.
RecommendedWas charged over $1,500 to not be given a direct diagnosis about my cat. No tests for other illnesses, immediate cancer diagnosis, recommendation of expensive chemotherapy. 4 days later when my cat needs some fluids because he's dehydrated, I am turned away and told to go to my vet who then told me to contact this emergency room again to get the fluids. They are now screening my phone calls as my cat desperately needs these fluids. I've attempted to call multiple times only to be turned away by an automatic service while ... read more
RecommendedMy first experience was quite awful. My almost 15 years old senior dog fell down 12 stairs and had not eaten for 2 days or drank water. The wait was over 35 hours. My dog was barley breathing. I kept calling to see if I can please take him in. I got several attitudes my dog was 9th. Please start taking senior dogs has a priority. I took my dog elsewhere and he wasn’t well. Today 1/27/22 I had no where else to take my boy as he was throwing up blood and pooping blood clots. It was scary. I drove and registered I told them ... read more
Business response:
Karen, thank you for taking the time to talk with our hospital operations manager, Joelis, to further discuss your experiences at our hospital. It is important to us that we are always providing compassionate care to both our clients and our patients and we apologize that we did not leave you with that impression each and every visit. Your feedback is valuable and will help us improve our client services. Thank you.
Frequently asked questions about Dogs and Cats Emergency & Specialty
How is Dogs and Cats Emergency & Specialty rated?
Dogs and Cats Emergency & Specialty has a 4.4 star rating with 2,357 reviews.
When is Dogs and Cats Emergency & Specialty open?
Dogs and Cats Emergency & Specialty is open now. It is open 24/7.