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Donley A/C & Plumbing

4.8

About this business

Location details

11062 N 24th Ave, Phoenix, AZ, 85029, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
4.81,311 reviews
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Stasy C.'s profile image
Stasy C. 
rating
11 years ago

Could not be happier - friend recommended they came out the same day (its 108 degree day) found the problem fixed the problem cleaned out the units and showed me where previous company had failed.... HIGHLY RECOMMEND! 

Kate T.'s profile image
Kate T. 
rating
12 years ago

Taking the time tonight to YELP about my fav companies and this one comes to mind. Timely, efficient and excellent service - you can't ask for more. We have Donley service our AC units once a year in our home & businesses and it works fabulously. And the biggest nod of approval I can give - one company told me to replace one AC unit at Kidstop (ahhh 4 years ago???) Donley came and inspected and their suggestion - let's repair this... and it is still going strong today. Donley saves me money - I like that! 

Charles W.'s profile image
Charles W. 
rating
12 years ago

Scott at Donley referred me to *exactly* the right company (DRACO Air) for completing a new, R-22, SEER 13, split-system installation in my home with the equipment I purchased (condenser unit and air handler) just before the ban on manufacturing new HCFC air conditioners and heat-pumps went into effect (R-22 units seem to function better in the extreme Arizona heat). The accounting lady who answered my (first) call earlier in the day was very friendly and helpful. 

j w.'s profile image
j w. 
rating
12 years ago

Same day emergency service --- ac unit froze up with dirty filters. $240 for the service 80 minutes work and they will come back next week for another service visit ---90. Tried to sell me the$185 plan. Ac working again at least. 

Terri H.'s profile image
Terri H. 
rating
13 years ago

I called them for chemically cleaning my air conditioner coils, they were prompt, courteous, and reasonably priced. I would highly recommend them. Now I think I will replace my current maintenance company and hire them. 

Jimmy Q.'s profile image
Jimmy Q. 
rating
13 years ago

I have used them for plumbing and A/C. Telephone reps are very friendly and helpful. Techs are also very friendly and helpful. I think there service is excellent. The only reason I have to give them four stars is that they made mistakes installing my A/C unit. They were very courteous and respectful of my home but they made mistakes that didn't become clear until several months after the install. Luckily, they have come back to resolve those mistakes twice over the past 9 months. Both times, there was no charge and it was... read more

Jodi H.'s profile image
Jodi H. 
rating
14 years ago

I had four different companies out to troubleshoot an AC unit that was not cooling. Only Donley was able to fix the problem. Since then, I have used them a few times for other issues and the techs are always super nice, communicate effectively and they seem competitively priced. I am a very loyal customer. Their manager, Fred, is the best in town - I am convinced. 

Mark R.'s profile image
Mark R. 
rating
16 hours ago

This review is meant for the HVAC group at Donley. I had no issues with their plumbing division. Further, I had no issues with the quality of any of the installation work, those that showed up at my condo multiple times for the removal of the old HVAC system, then the installation of the new one and then the tweaking of the system after installation. The mechanical work is fine, and the team treated me well at each visit. My problem with Donley is 1) The choice of equipment they recommended and I trusted them to install ... read more

Sarah M.'s profile image
Sarah M. 
rating
6 months ago

Seeing how this company treated my elderly Aunt (a long time customer) was devastating. While battling cancer, she needed a new kitchen faucet and garbage disposal installed. We purchased these fixtures!! Instead of getting quotes she called her "reliable plumber". Donley charged her $685 for a 45-minute installation! It is evident they took advantage of her mental state they should be utterly ashamed of themselves!! That money could have been used for cancer medication. I hope no one has to ever go through a similar experi... read more

Frequently asked questions about Donley A/C & Plumbing

How is Donley A/C & Plumbing rated?

Donley A/C & Plumbing has a 4.8 star rating with 1,311 reviews. 

When is Donley A/C & Plumbing open?

Donley A/C & Plumbing is open now. It will close at 7:00 p.m.