Donley A/C & Plumbing

Forest M. 

on Yelp

a year ago

I've had their service plan for years, and still they surprise me. My mother in law was in a panic, thinking she had a slab leak because water "seemed" to be coming up from the tile. She called "her plumber", but I told try Donely. She called, he came out, found the problem inside a wall, did the repair for under 300 bucks, and... was gone before "her plumber" even called her back. Kudos 

Pam H. 

on Yelp

a year ago

On June 22nd 2024 my air went out in the late evening. Sunday Michael came and he worked until 9 PM but needed a motor. During this time I had been talking to a lady from the company called Jessica and she was absolutely wonderful. I wish all employees were as kind and helpful as she was. I am a widow and my husband took care of a lot of this so Jessica helped me with appointments I needed as well as keeping me informed as to where the repair guy doing another job, as to how long it should be before he came to my home. Micha... read more

Jacob M. 

on Yelp

2 years ago

Good communication and great work! Honest and dependable! I would definitely recommend Donley! Good stuff! 

Kathy M. 

on Yelp

2 years ago

Thank you Donley and Juan for making it right. I would recommend as customer service and customer appreciation prevailed. 

Dale F. 

on Yelp

2 years ago

Recently we were not getting hot water from our Rheem Tankless Water Heater. Both Josh and Ricardo came upon appointment. Josh and I tried a new part, and a few calls to Rheem Service, which kept forwarding diagrams-no dialogue to talk us through the problem. Josh was determined. Ricardo S. came and tested the heat exchanges for volts and ohms, finding malfunctions on the heat exchangers. I decided to purchase another unit. When it came to installing it the next day he was very meticulous in his soldering with his preparatio... read more

Sherri H. 

on Yelp

2 years ago

Kevin was excellent!! I highly recommend requesting him for work you need done. He has come to my house a couple of times. I have also had other technicians from Donley who have done excellent work for me. I have felt that their service matches their prices. They are friendly, knowledgeable, thorough and make sure that I am satisfied with the end result before they ever leave. I would also like to thank the receptionist at the office for her quick help and mainly her kindness when answering. Hard to get these days. Def... read more

Karen D. 

on Yelp

2 years ago

Our air was not working when we got home Saturday afternoon. It was cooling off so no great concern. Called and spoke with Dana Sunday morning (very sweet and efficient). She had a repair person at my house by 8:30am. The repairman had the air going in less than 30 minutes, yay. But the biggest surprise was he said it was a burned wire that they had installed and there would be no charge! Wow! Great service and honesty. You don't see this every day. :) 

candee s. 

on Yelp

3 years ago

Ricardo came out and replaced the water heater today. Did a great job especially because the old and new unit had to come through the house to get to the laundry room on the patio. I have been a long time customer of Donley's and had to also replace the AC unit in April--which is no small feat in a townhouse complex. One of the Donley staff said it was the biggest crane they had seen that was used to lift the unit onto the roof. Anyway-Donley has always treated me well and provided great service. 

Cher H. 

on Yelp

3 years ago

My AC went out last Sunday. I was nervous about who to call. I knew I would likely need a whole new system as mine was 21 years old. A friend recommended Donley. They came out the day I called and gave me lots of options. I had a new system put in on Thursday. The whole experience was easy. Every contact along the process was professional the techs made me feel at ease. I highly recommend this company.