Donley A/C & Plumbing

Kim B. 

on Yelp

9 years ago

We had Ryan from Donley come to our house for an AC check-up this week. He was extremely professional and knowledgeable. He gave us a lot of very helpful information about our 12 year old AC, answered all of our questions, and offered suggestions to add to the life and efficiency of the unit. We know that the unit will have to be replaced in the near future and we will definitely be using this company. It was refreshing to have a service person at the house who was well educated. The charge was only $89 and that include... read more

Robert S. 

on Yelp

10 years ago

Our heater was not working properly and we called a company in town that we had used before. They came out and said the gas valve was broken and it would be an $800 repair. We have recently worked with Donley for our business and so called them for our home. Rueben came out and was great with customer service. He found that the gas valve was shut off and that was the issue. The other company was trying to make money and Donley just fixed the issue and we paid the service charge. Couldn't be happier that Donley has inte... read more

Bball C. 

on Yelp

10 years ago

We have been with this company for over 25 years. After a recent remodel, our A/C unit wasn't pushing enough air to one side of our home. I called on Donley to solve the issue. They modified the work that was done under our original remodeling contractor. When that did not achieve an improvement, they returned and amended their work, and SOLVED the problem. This is just one example from many that causes me to recommend Donley to anyone here in the valley. Thanks to Julian, Kevin, Gary and Jackie for getting it done! 

Sarah D. 

on Yelp

11 years ago

My experience with Donley Service Center treated me with professionalism and incredible care. I had other bids from well known AC companies and they were trying to sell me $20,000 units that was way over the top and tried to take advantage of my situation. I would like to thank Mike Carroll and Mike Donley for their personal attention. They were honest and treated me with respect, they did not try to oversell me and respected my budget. In addition, they provided me with a motor, at no additional charge (since mine was ou... read more

David C. 

on Yelp

11 years ago

Like Forrest Gump's box of chocolates, when you need an air conditioner repairman you never know what you're going to get. More often than not one goes with the flashy newspaper ads or brightly colored trucks, all paid for with their big profit margin, or maybe from mailings offering a "free" inspection (just to get them in the door). These often are the guys who will praise you for your decision to call them because if you had waited you would have suffered a fire or flood or the plague or locusts or worse. They use word... read more

Rich M. 

on Yelp

11 years ago

My air conditioner went on the blink Sunday morning. I had seen the Donley truck at me neighbors, so I called for the phone number. The Service Center person that took my call was friendly & knowledgeable. The serviceman arrived within a couple of hours and knew exactly what the problem was. He was in and out within 30 minutes. Fantastic Service, in a day when most companies pay lip service to Customer Service. Thank you Donley! 

Kate T. 

on Yelp

11 years ago

Called Donley for a second opinion when another company was telling us that we needed to replace our malfunctioning A/C unit for around $7000. Donley's technician, Juan, found and fixed the problem within an hour for under $200. He said that there was no need to replace the unit, just maintain it properly. We are never calling anyone else but Donley! Honest and friendly service to only repair what needs fixing. Thank you!! 

D V. 

on Yelp

11 years ago

I can't remember how we came upon this company, but dealing with this company last year was very pleasant. After calling several A/C companies, we settled on having this company put in the new A/C unit with a good warranty on it. We had a Carrier unit put on and it was in the middle of the range in terms of price - not the cheapest nor the least expensive. I think after everything was said and done, it was close to $7K for a new ground unit to adequately cool an almost 1800 sq ft home in central AZ. They did not try ... read more

Brandon R. 

on Yelp

11 years ago

I had a Donley Service technician come out last week to look at my A/C unit as we were having air circulation problems in the house. Unfortunately I had diagnosed the issue correctly, so it was left unresolved. The true problem showed its head this week. Donley Service Center sent a technician out at no charge and this time around we found the problem. Matt T. was outstanding, quickly found the problem, showed me what was happening, and fixed it! Things are working well. Great service from this company.