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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great hotel and location
Business response:
Thank you! We are happy to have you as our guest and we appreciate the great review. We will continue to provide the best service possible to all of our valued patrons.
We have stayed here a couple of times and it is always nice! The staff is kind and helpful!
Business response:
Hello Angela, we are delighted to hear that you had a wonderful time. Thank you for taking the time and leaving us a review and have a wonderful day!
Business response:
Hello Matthew! Thank you so much for the 5 star review. We greatly appreciate you and we hope you have a fantastic day!
Business response:
Hello Leonard! Thank you for taking the time and leaving us a review! We greatly appreciate it, and we are glad that we had the opportunity to host you during your travels! Thank you again and have a fantastic day!
Front desk clerk was terrible at check in. Was on her cell phone and didn’t even say the room number we were in and just went back to her cell phone right after
Business response:
Thank you for bringing this issue to our attention. Please accept our sincere apology. We pride ourselves on giving the best guest experience, and we are sorry we fell short in this instance. We will be addressing this, so it doesn't happen in the near future.
Tv did not work. Other than that fine. Tried to tell front desk about tv but no one at desk.
Business response:
We appreciate you taking the time and leaving us a review. Thank you for bringing this issue to our attention. We will be addressing this, so it doesn't happen in the near future.
Good price
Business response:
Hello Mike, we are glad that you enjoyed your stay and like the price. We look forward to seeing you again. Thank you and have a wonderful day.
Staff was great and very helpful. Only complaint is we never got fresh towels or our room cleaned up in the 4 days we were there even though we put the tag on our door. There wasn’t any continental breakfast during our stay during the week. They may just offer it on the weekends. Also, the A/C filters were in bad need of cleaning. Otherwise we had a great experience at this motel.
Business response:
Hello Jacqueline, we are happy to hear that the staff gave you such a warm welcome. We apologize for the issue you had in the room. In the future, please reach out to our management team during your stay so they can rectify any issues while you are here with us. Thank you for taking the time and leaving us a review and have a wonderful day!
Business response:
Hello Jonathan, thank you for taking a moment and sharing your experience with us. We appreciate you choosing to stay with us, and we look forward to seeing you again soon!
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 7,002 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open at 8:00 a.m.