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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Traumhafter Blick auf Saint-Louis Unser Zimmer hatte einen herrlichen Blick auf Saint-Louis und den Gateway Arch, der auch zu Fuß in nur 20 Minuten erreichbar ist. Das Zimmer war neu und sehr sauber.
Business response:
Hallo Visa, vielen Dank, dass Sie sich einen Moment Zeit genommen und uns eine Bewertung gegeben haben. Wir freuen uns sehr, Sie als Gast bei uns zu haben und freuen uns, dass Ihnen die Aussicht gefallen hat! Vielen Dank und wir sehen uns bei Ihrem nächsten Besuch.
Staff wasn’t friendly but wasn’t rude either. Just didn’t feel welcoming. The room needed update as well as the other areas of the hotel I seen. No breakfast and the coffee wasn’t anything to speak of
Business response:
Hello Wendy and thank you for taking a moment and giving us a review. We will like to sincerely apologize for the encounter you had with our front desk staff. We strive to give the best customer service possible and we apologize for falling short during your visit. Thank you for taking a moment and sharing your feedback regarding your room. We appreciate you giving us your insight and we will pass it along to the approach parties. Once again, we thank you Wendy and we hope to see you again soon.
Always love the view
Business response:
Hello Nicholas, thank you for taking a moment and giving us a review. We truly appreciated having you as our guest and glad that you enjoyed your view! Thank you and we will see you on your next visit.
Business response:
Hello Edward, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so, and we look forward to seeing you again.
Business response:
Hello Michelle! Thank you so much for the amazing review! We appreciate you and we look forward to seeing you again.
Business response:
Thank you for the 5-star review! We take pride in knowing that our continued efforts at excellence are working. If you care to share further details about your experience, we invite you to message us.
Business response:
Hello Timothy, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so, and we look forward to seeing you again.
Business response:
We’re sorry to hear that your experience wasn’t up to par. We invite you to message directly with any additional feedback that you feel would help us improve going forward.
The room smelled of Marijuana. They used a heavy dose of cleaning liquid to try and cover it. The smell was all over the hotel, not just our room. Hair on the floor in the bathroom, frgot to sweep. Broken lamp. Beds were clean. For one night it was ok, ive stayed st worse.
Business response:
Hello David, thank you for taking the time to share your experience, and we sincerely apologize for the inconveniences you encountered during your stay with us. We deeply regret that we did not meet your expectations, and we appreciate your valuable feedback as it helps us improve our services. The cleanliness of the room you were assigned is unacceptable, and we apologize for this oversight. Rest assured, we will be reinforcing our housekeeping protocols and conducting additional training to prevent such occurrences in the ... read more
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.9 star rating with 9,387 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 3:00 p.m.