DraftKings at Casino Queen

3.8

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.89,755 reviews

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Stephanie

10 months ago

Good spot.

Business response:

Hello Stephanie, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!

Linda

10 months ago

Probably not stay again. Too many homeless people and drunks hanging around.

Business response:

Hello Linda and thank you for sharing your experience. We are truly sorry to hear that you encountered issues with the environment around the property during your stay. We understand how important safety and comfort are, and we take your feedback seriously. Please know that we are continuously working to ensure a pleasant and secure experience for all our guests. We hope you’ll consider giving us another opportunity in the future to provide a better stay.

Anna

10 months ago

Annette

10 months ago

Oropertyb is outdated. Old dirty carpet

Business response:

Hello Annette and thank you for taking a moment and sharing your experience with us. We're truly sorry to hear about the cleanliness issues you encountered. This is not the standard we aim for, and we’ll address it with our team immediately. If you haven't already, please contact the front desk so we can resolve this for you. We appreciate your feedback and hope to improve your experience in the future.

Daniel J Morgan

10 months ago

I was so surprised. The room was clean and looked upgraded. Staff was very friendly and helpful. Casino is a few steps next door. I would refer to others. Also ate at Draft King. Food was great!!

Business response:

Hello Daniel and thank you so much for sharing your experience! We're thrilled to hear that you enjoyed the room and that our staff made your stay memorable. We're also glad you had a great time at the casino and enjoyed your meal at Draft King. Your recommendation means a lot to us, and we can't wait to welcome you back!

LeTonjalyn

10 months ago

Front desk very friendly..greeted soon as i walked in love the building good place too stay

Business response:

Hello Letonjalyn! Thank you so much for taking a moment and sharing your feedback with us! We are delighted to hear that you enjoyed your stay, and that the hotel staff gave you such a friendly welcome. We thank you for choosing to stay with us and we look forward to having you again!

Kimberley

10 months ago

Business response:

Hello Kimberley, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!

Michael

10 months ago

This was the largest “standard” two queen room I have ever been in. The beds were comfortable. The rooms need serious updating. The carpet had So many stains I did not even want to walk on without shoes. The lights over the bathroom vanity looked like they could fall down at and given point. The bathroom had lots of rust around appliances.

Business response:

Hello Michael and thank you for your feedback. We're glad to hear you enjoyed the spacious room and comfortable beds. However, we sincerely apologize for the maintenance issues you encountered. The condition of the carpet, bathroom fixtures, and lighting certainly do not meet our standards, and we’ll be addressing these concerns with our team immediately. We appreciate you bringing this to our attention and hope you'll consider staying with us again so we can provide a much better experience next time.

Carl

11 months ago

Once your at the property, there isn't much to do besides going to the casino.

Business response:

Hello Carl and thank you for your feedback! While the casino is certainly a popular spot on property, we also offer a variety of other amenities to enhance your stay. We have a several restaurants and bars for dining, as well as a pool. Additionally, we're just five minutes away from downtown Saint Louis, where you can explore local attractions and entertainment. Once again thank you or your feedback and we look forward to seeing you again!