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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Check in was quick and easy. Every staff member we encountered was friendly and helpful. We did have an issue with toilet (it was loose and rocking) as well as a hard and sticky stain on the rug. Unfortunately, we were already settled in for the night when we noticed these things. Maintenance was sent up to fix the toilet and was only able to give it a temporary fix. We were offered another room, but it was getting very late (10:30 pm?) and we were exhausted so we stayed. By morning, the toilet had started leaking. We were h... read more
Business response:
Hello and thank you for taking a moment and giving us a review. We are delighted to hear that the staff gave you such a warm and friendly welcome. We are sincerely sorry for the inconvenience that toilet caused you and we do apologize for coming late in the evening to attempt to resolve the issue. We appreciate you bring this to our attention and once again we thank you and hope you have a great day.
Business response:
Hello Tony, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so, and we look forward to seeing you again.
Train will keep you awake, other than that not a bad stay
Business response:
Hello Brian, thank for taking a moment and giving us a review. We truly appreciate your business and look forward to seeing you again.
Business response:
Hello Wayne! Thank you so much for the amazing review! We appreciate you and we look forward to seeing you again.
Had a great time at the casino
Business response:
Hello Robert, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so, and we look forward to seeing you again
The close proximity to everything we wanted to do
Business response:
Hello David! Thank you so much for the amazing review! We appreciate you and we look forward to seeing you again.
The stay overall was good. Just the a/c was not working as great as we had hoped.
Business response:
Hello Ashley, thank you for taking a moment to give us such an amazing review. We are glad to hear that you enjoyed your stay with us. We apologize for the noisy A/C unit you had, if you stay with us in the future please do not hesitate to alert the front desk so they may handle the situation immediately. We look forward to your next visit with us.
Unser Zimmer hatte einen herrlichen Blick auf Saint-Louis und den Gateway Arch, der auch zu Fuß in nur 20 Minuten erreichbar ist. Das Zimmer war neu und sehr sauber.
Business response:
Hallo Visa, vielen Dank, dass Sie sich einen Moment Zeit genommen und uns eine Bewertung gegeben haben. Wir freuen uns sehr, Sie als Gast bei uns zu haben und freuen uns, dass Ihnen die Aussicht gefallen hat! Vielen Dank und wir sehen uns bei Ihrem nächsten Besuch.
Staff wasn’t friendly but wasn’t rude either. Just didn’t feel welcoming. The room needed update as well as the other areas of the hotel I seen. No breakfast and the coffee wasn’t anything to speak of
Business response:
Hello Wendy and thank you for taking a moment and giving us a review. We will like to sincerely apologize for the encounter you had with our front desk staff. We strive to give the best customer service possible and we apologize for falling short during your visit. Thank you for taking a moment and sharing your feedback regarding your room. We appreciate you giving us your insight and we will pass it along to the approach parties. Once again, we thank you Wendy and we hope to see you again soon.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 6,091 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open tomorrow at 8:00 a.m.