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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello Dretta, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so, and we look forward to seeing you again.
Business response:
Hello Harold, thank you for taking the time and leaving us a review. If you would like to share any further insight regarding your stay, please reach out to our management team. We appreciate you choosing to stay with us, and we hope to see you again soon.
Baggage carts have flat tires and are difficult to maneuver. No valet service at motel. No porter service at motel. No microwave. Easy access to casino.
Business response:
Hello Roger! We thank you for taking a moment and giving us your feedback. We do apologize for the inconvenience you experienced with the luggage cart; we will be sure to inform our engineer team so they may address the issue. We are working diligently to improve our product and your feedback significantly helps. We do provide a microwave for all guests to use 24 hours a day in the hotel lobby. Once again, we thank you for giving us a review and we hope to see you again in the future.
Transportation to and from baseball park
Business response:
Thank you for the 4-star review! We take pride in knowing that our guests enjoyed the game and the great ride. We appreciate you taking the time to provide us with your feedback and look forward to seeing you on your next visit!
The room was very dirty. Left over food in fridge from another guests stay. Stains on carpets and ceilings. It was actually disgusting and we left.
Business response:
Hello, we appreciate you for taking the time and sharing your experience with us. We apologize for the issues you experienced during your stay, in the future if you experience any issues notify the front desk team so they can rectify the situation immediately. We appreciate your business, and we hope to see you again in the future.
To begin with the casino was the highlight. Very clean, well lit, non smoking, Deccent game selection for the size. The staff in the casino and hotel were great, but the hotel was rough. To be charging premium prices for a two star at best is laughable. The rooms haven’t been remodeled or upkept in years. The water pressure is somehow too much, feels like a fire hose. Torn up carpet and doors don’t fully latch. Overall would stay again if it was cheaper because there is plenty of positives. The casino was nice, location to t... read more
Business response:
We appreciate your detailed feedback about your recent stay with us. While we're glad to hear that you enjoyed our casino, convenient location, and excellent staff, we're sorry to learn that your experience with the hotel fell short of your expectations. Please accept our apologies for any inconveniences caused by the condition of the rooms. Your comments are invaluable to us, and we'll use them to address areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more sat... read more
Average hotel in line with age of facilities. No meals or even light breakfast. Stayed a Sunday night and the casino also did not open for breakfast on the Monday and offer any service restaurants. The food court had only one option as the other was also closed. While I understand the State controls the licensing laws our 19 year old was not able to eat with us as their only seated dining was in a licensed gaming area, a heads up for overseas visitors.
Business response:
Thank you, Ross, for sharing your experience with us, we truly appreciate your feedback. We do apologize for the inconvenience you experienced with breakfast during your stay, and we are sorry that your kid was not able to dine with you inside of SportsBook. Once again, thank you for your business and we look forward to having you again.
Business response:
Thank you for the 10/10 review! We take pride in knowing that our continued efforts at excellence are working. If you care to share further details about your experience, we invite you to message us directly.
Business response:
Hello Kim! Thank you so much for the amazing review! We appreciate you and we look forward to seeing you again.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 6,091 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open tomorrow at 8:00 a.m.