DraftKings at Casino Queen

3.9

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.910,370 reviews

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Angela

a year ago

We enjoyed the convenience of everything. And, that a shuttle is provided for sports games.

Business response:

Hello Angie and thank you, we're so glad to hear you enjoyed the convenience of our location and the shuttle service to the games! It's great to know that made your visit easier and more enjoyable. We appreciate you staying with us!

Urs

a year ago

Preis

Business response:

Hello Urs, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!

Mark

a year ago

Great Check in was quick and simple, room was large and clean. Car park was constantly monitored by security so felt very safe leaving our hire car parked. The indoor pool was clean with plenty of fresh towels for use. The hotel and casino is an easy 20minute walk over to the beautiful Arch National Park and city of St Louis. Wish we had the time of I stay longer

Business response:

Hello Mark and thank you for your wonderful review! We’re so glad to hear that your check-in was smooth, and you felt safe and comfortable throughout your stay. It’s great that you enjoyed the spacious room, the clean pool, and the convenient location near the Arch and St. Louis city. We’d love to have you back anytime, hopefully for a longer stay next time!

Linda

a year ago

Location, price, and I could see the Gateway Arch.

Business response:

Hello Linda and thank you for sharing your feedback! We're glad to hear the location, price, and the view of the Gateway Arch were highlights of your stay. We truly appreciate you choosing us and hope to improve your experience in the future.

LaShonda

a year ago

Business response:

Hello LaShonda, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!

William

a year ago

Great staff

Business response:

Hello William and thank you for the kind words! We're thrilled to hear you had a positive experience with our staff. We'll be sure to pass along your feedback to them, they’ll be happy to know they made a difference!

Andrew

a year ago

The staff was helpful, check in was smooth, and there was lots of security. It was a close drive and a manageable walk to the arch. Our only issue was that our room keys stopped working several times, but the staff quickly resolved the issue each time.

Business response:

Hello Andrew and thank you for your thoughtful feedback! We're glad to hear you enjoyed the smooth check-in, helpful staff, strong security presence, and our convenient location near the Arch. We apologize for the inconvenience with the room keys but are happy our team was able to assist you promptly each time. We appreciate your understanding and hope to welcome you back for an even smoother stay next time.

Loris

a year ago

Hotel con una vista spettacolare sul st louis arch. Le camere sono spaziose e confortevoli. La reception svogliata...

Business response:

Salve Loris e grazie per il suo feedback. Siamo lieti che abbia apprezzato le camere spaziose e confortevoli e la vista spettacolare sull'Arco di St. Louis. Tuttavia, ci dispiace che la sua esperienza con il nostro team della reception non abbia soddisfatto le aspettative. Questo non è il livello di servizio che intendiamo offrire e ci impegneremo a risolvere il problema con il nostro personale per garantire una maggiore attenzione in futuro. Apprezziamo i suoi commenti e speriamo che lei possa tornare a soggiornare da noi.

Braulio

a year ago

Nice stay It was close to everything I was looking to do. Had some good food options found at the Casino. The room carpet was stained and a few of the lights did not work but the bed and TV were fine. The bathroom was clean and the showers water flow was great. They even provide a shuttle to the hockey or baseball stadium on game days. They have a gym that is not busy. Overall, a nice stay.

Business response:

Hello Braulio and thank you for sharing your experience. We're happy to hear our location worked well for your plans, that you enjoyed the food options, clean bathroom, comfortable bed, and the added perks like our shuttle service and quiet gym. We do apologize for the stained carpet and lighting issues in your room these have been noted and will be addressed by our maintenance team. Your feedback helps us improve, and we’re glad your overall stay was a pleasant one. We hope to welcome you back again soon!