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200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Clean and comfortable Clean and friendly, bed comfortable. Air conditioners in both of our rooms a bit noisy but everything else fine. Will stay there again.
Business response:
Hello Jean and thank you for your kind words! We’re delighted to hear that you found our place clean and friendly, and that you enjoyed the comfortable bed. We apologize for the noise from the air conditioners and will look into this issue to ensure a more peaceful stay for future guests. We appreciate your feedback and look forward to welcoming you back!
Un hôtel qui pourrait avoir de meilleures notes. Il ne faudrait pas beaucoup : quelques travaux.
Business response:
Bonjour Veronique SEYS, merci pour vos commentaires. Nous apprécions votre avis honnête et comprenons qu’il y a toujours place à l’amélioration. Nous nous engageons à améliorer nos services et nos installations et nous prendrons certainement en considération vos suggestions alors que nous nous efforçons d’offrir une meilleure expérience à nos clients. Nous espérons avoir l’occasion de dépasser vos attentes lors de votre prochaine visite.
Great stay. Rooms were clean. Had a good time
Business response:
Hello William and thank you for the great review. We are glad that you enjoyed your stay with us and that you found the staff, room and bed to be of your liking. We look forward to welcoming you back again soon!
Business response:
Hello Esaud, thank you for taking a moment and sharing your experience with us. We appreciate you choosing to stay with us, and we look forward to seeing you again soon!
Business response:
Hello Alex! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Over all it was a good hotel stay. The food options are minimal. The casino is fun and drinks are priced well.
Business response:
Hello Eddie, thank you so much for your positive review! I’m thrilled to hear that you enjoyed the casino and found the drink prices to your liking. We’re delighted you had a good overall stay and hope to welcome you back soon for an even better experience. If you have any additional suggestions or need assistance, please don’t hesitate to reach out. Once again thank you Eddie and we hope you have an amazing day.
Noisy air conditioner I didn't have a good night sleep because the air conditioner was very noisy.
Business response:
Hello Gerald, thank you for sharing your feedback, and I’m truly sorry to hear that the noisy air conditioner affected your sleep. Your comfort is important to us, and we regret that we didn’t meet your expectations in this regard. In the future, please let our front desk know if you experience any issues during your stay our team is here to help resolve problems as quickly as possible. We appreciate your comments and hope to have the chance to provide you with a more restful stay next time.
DraftKings at Casino Queen has a 3.8 star rating with 9,755 reviews.
DraftKings at Casino Queen is closed now. It will open tomorrow at 8:00 a.m.