DraftKings at Casino Queen

3.8

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.89,755 reviews

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Michael

a year ago

Convenient drive to St Louis but the room did not look like the pictures it wasnt a run down motel but was just average, some stains on the ceiling and worn down carpet,

Business response:

Hello Michael, thank you for taking the time to provide your feedback. We're sorry to hear that your recent stay didn’t stand out in a positive way aside from the convenient location. We aim to offer a memorable experience for all our guests, and it sounds like we missed the mark this time. Your comments are valuable and will help us improve. If you have any specific suggestions or if there’s anything we can do to make your next visit better, please let us know. We hope to have the opportunity to provide you with a more exce... read more

Louis

a year ago

I have stayed here several times and have a great view of the St Louis Arch. The room could use some TLC. The front desk staff are always great! They were recently sold out when I was passing through and stopped by to say hi!

Business response:

Hello Louis, thank you for your loyalty and for sharing your experience! We're delighted to hear you enjoy the view of the St. Louis Arch and that our front desk staff has consistently provided great service. We appreciate your feedback about the room needing some TLC and we will pass this on to our management team. We hope to see you again soon feel free to stop by anytime!

Melissa

a year ago

The shuttle with Mr. Tracy was clean, air-conditioned, and comfortable. The fact that you had it made my game-going experience extremely enjoyable. If he hasn’t had a raise lately, he should get one! My room was clean. The staff was friendly,polite, and pleasant.Our stay was just one night, but it was great!

Business response:

Hello Melissa, thank you for your wonderful review! We're thrilled to hear that you had such a great experience with our shuttle service and that Mr. Tracy made your game going experience enjoyable. We'll definitely pass along your kind words to him! It’s also fantastic to know you found your room clean and our staff friendly. We hope to welcome you back for another great stay soon!

Jessica

a year ago

Business response:

Hello Jessica, thank you for your feedback and for rating us. We’re sorry to see that your experience didn’t fully meet your expectations. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to have the opportunity to provide you with a better experience in the future.

Isabella

a year ago

Needs updating badly, staff was friendly

Louis

a year ago

Business response:

Hello Louis! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.

Kyra

a year ago

A very average hotel

Business response:

Hello Kyra, thank you for your feedback and for rating us. We’re sorry to see that your experience didn’t fully meet your expectations. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to have the opportunity to provide you with a better experience in the future.

Eliza

a year ago

Area around the property

Business response:

Hello Eliza, thank you for your kind words! We're thrilled to hear that you loved our location. It's great to know it added to your overall experience. We hope to see you again soon! Safe travels!

Byron

a year ago