DraftKings at Casino Queen

3.9

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.910,262 reviews

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Tiffany

a year ago

The bed and shower was good everything else could us an upgrade bad!!

Business response:

Hello Tiffany ! Thank you for sharing your feedback with us. We're glad to hear you enjoyed the comfy beds and the shower. We aim to offer a memorable experience for all our guests, and it sounds like we missed the mark this time. Your comments are valuable and will help us improve. If you have any specific suggestions or if there’s anything we can do to make your next visit better, please let us know. We hope to have the opportunity to provide you with a more exceptional experience in the future.

Allison

a year ago

Business response:

Hello Allison, thank you for rating us. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to see you again in the future

Billie

a year ago

They charge you a 100.00 deposit for your room and then it takes 7 to 10 days to get it back. Thats a lot to me when you count on your funds

Business response:

Hello Billie and thank you for taking a moment to share your experience with us. Regarding the deposit hold, we apologize for the delay you’ve experienced. We release deposits at check-out, but the timeframe for the funds to be made available can vary depending on your financial institution. If you have any further concerns or need assistance, please feel free to reach out directly. Thank you for staying with us and we look forward to seeing you again!

Emily

a year ago

Business response:

Hello Emily! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.

Tori

a year ago

Business response:

Hello Tori! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.

Cee

a year ago

Business response:

Hello Cee, thank you for rating us. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to see you again in the future.

Maria

a year ago

Great hotel for the price!

Business response:

Hello Maria and thank you for taking a moment and sharing your experience with us! We are delighted to hear that you enjoyed your stay and the reasonable pricing! We look forward to welcoming you back again in the near future!

Myriam

a year ago

Business response:

Hello Myriam! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.

Destiny

a year ago

Good stay. Had a nice stay. The room was clean and comfortable. The only slight issue I had was that the people in the room next toine were pretty loud when the came back to their room at around 3am. Slamming the door a few times and talking extremely loudly. But wasn't enuf of a bother to make a complaint about. We also enjoyed the casino while there and I managed to do quite well while there.

Business response:

Hello Destiny and thank you for taking a moment and sharing your experience with us! We are delighted to hear that you enjoyed your stay despite the inconvenience of having noisy neighbors. In the future, do not hesitate to alert our front desk team so they may alleviate any issue you may have. Once again, we appreciate you Destiny for sharing your feedback with us and we look forward to welcoming you back for an even better experience in the future.