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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Thank you! We are happy to have you as our guest and we appreciate the great review. We will continue to provide the best service possible to all of our valued patrons.
We had a good nights sleep. The location was excellent. Said there was coffee in lobby, no coffee. But overall it was an ok place. The front desk staff was very friendly and helpful.
Business response:
Hello, we are happy to hear that the staff gave you such a warm welcome. We apologize that you did not get to enjoy the complimentary coffee we serve in the Garden Room between the hours of 6:30am and 8am. Hopefully, during your next visit you get the chance. We thank you for taking the time and leaving us a review and have a wonderful day!
The hotel was nice and clean. The staff was very nice. The neighborhood was not so nice. Do your research on East St. Louis before staying here. During the day was fine but at night was sketchy. I would not stay here again based on the area.
Business response:
Hello, thank you for taking the time and leaving us a review! We appreciate you choosing to stay with us and have a wonderful day.
First time stay - friendly staff
Business response:
Hello! The front desk team thank you for your kind words. We appreciate you for choosing to stay with us and we hope to see you again soon!
We have stayed here a couple of times and it is always nice! The staff is kind and helpful!
Business response:
Hello Angela, we are delighted to hear that you had a wonderful time. Thank you for taking the time and leaving us a review and have a wonderful day!
Business response:
Hello Matthew! Thank you so much for the 5 star review. We greatly appreciate you and we hope you have a fantastic day!
Business response:
Hello Leonard! Thank you for taking the time and leaving us a review! We greatly appreciate it, and we are glad that we had the opportunity to host you during your travels! Thank you again and have a fantastic day!
Front desk clerk was terrible at check in. Was on her cell phone and didn’t even say the room number we were in and just went back to her cell phone right after
Business response:
Thank you for bringing this issue to our attention. Please accept our sincere apology. We pride ourselves on giving the best guest experience, and we are sorry we fell short in this instance. We will be addressing this, so it doesn't happen in the near future.
Tv did not work. Other than that fine. Tried to tell front desk about tv but no one at desk.
Business response:
We appreciate you taking the time and leaving us a review. Thank you for bringing this issue to our attention. We will be addressing this, so it doesn't happen in the near future.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 6,094 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open tomorrow at 8:00 a.m.