DraftKings at Casino Queen

3.8

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

Get directions

Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.89,755 reviews

Select a rating

Lawrence

a year ago

Business response:

Hello Lawrence, thank you for taking a moment and leaving us a review. We are glad to hear that you enjoyed your stay with us, and we look forward to seeing you again.

Angela

a year ago

But not for the carpet stains in my rooms I would give my stay at this hotel a 5 star rating. They were that bad looking. The carpets made the rooms look like a crime scene. Get rid of the carpet! Also, I called to report the stopper in the bathroom was missing and no one ever came to replace it. Definitely a place I would stay again if I need a hotel in the area.

Business response:

Hello Angela and thank you for taking a moment and sharing your experience with us. We sincerely apologize for the carpet and the inconvenience the missing stopper caused you. We strive to give our best product, and we are sorry we fell short of our own expectations. We thank you for choosing to stay with us and we look forward to seeing you again on your next visit.

Tanya

a year ago

This could easily be a 3 star property. The staff was very friendly. The location is convenient for activities in both St. Louis and East St. Louis. I was impressed with the quiet even though there is a casino right next door. The ice cold water available upon entry is a nice added touch. However, the carpet needs to be removed. I stayed in room 216 and the large stain in the carpet was not a very good first impression. It immediately made me think the room was going to be dirty. I didn’t feel comfortable walking on the carp... read more

Business response:

Hello Tanya and thank you for the review! We are glad you enjoyed our hydration station and that the staff gave you such a warm and friendly welcome. We sincerely apologize for the stained carpet, we strive to give the best possible service and present the best product and we apologize for falling short of our own expectations. We thank you for your feedback and we hope you have an amazing day!

Emma

a year ago

This was great for a place to rest for the night.

Business response:

Hello Emma, thank you for taking a moment and sharing your experience with us. We are delighted to hear that you had an enjoyable time with us and we look forward to seeing you again!

Juarez

a year ago

Business response:

Hello Juarez, thank you for taking a moment and leaving us a review. We are glad to hear that you enjoyed your stay with us, and we look forward to seeing you again.

David

a year ago

Business response:

Hello David, thank you for such a wonderful review. We appreciate you for taking the time and giving us a review and we look forward to seeing you again soon.

Ladonna

a year ago

Staff was helpful and room was clean

Business response:

Hello Ladonna! Thank you for leaving us a great review, we appreciate you taking the time and giving us all this feedback. We hope to see you back soon.

Judith

a year ago

An average hotel next to a casino

Business response:

We’re sorry to hear that your experience wasn’t up to par. We invite you to message directly with any additional feedback that you feel would help us improve going forward.

REGINA

a year ago

Very nice hotel with casino next door that had several dining options. The only negative was lots of foot traffic from the train and people sleeping in cars in the parking lot.

Business response:

Hello Regina, thank you for taking a moment and sharing your feedback with us. We apologize for the experience you had in the parking lot and we will be sure to alert our security team. Once again we thank you Regina and we hope you have a fantastic day!