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812 Gilmer Rd, Longview, TX, 75604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 7:00 a.m. 6:00 p.m. to Midnight | |
| Tue | 12:00 a.m. to 7:00 a.m. 6:00 p.m. to 7:00 a.m. | |
| Wed | 6:00 p.m. to 7:00 a.m. | |
| Thu | 6:00 p.m. to 7:00 a.m. | |
| Fri | 6:00 p.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They were absolutely amazing during a really stressful time for us. We were seen quickly, and every single person we interacted with was so kind and compassionate. They took the time to ask a lot of questions and truly tried to get to the root of what’s been an ongoing issue for our dog. What really stood out was how much time they spent with us- we never felt rushed, and it was clear they genuinely cared. They even recommended a new primary vet at our request, and thanks to that, we were able to get in the very next day. T... read more
Took our 6 year old pug in tonight after she was experiencing hip pain from a fall she took yesterday. Out of precaution we wanted her to be seen. Although the vet on call was in a surgery, we were still in and out in 90 minutes and our sweet pug is home resting after getting examined, pain meds to help with the injury and something for nausea. $300 is well worth the peace of mind going to bed tonight knowing she’s okay! Thanks to the wonderful staff!
Extreme professionalism in the face of major pet injuries! THANX SO MUCH!
Business response:
Thank you, Dane, for your review! We appreciate you taking the time to share your experience. Thanks, East Texas Pet Emergency Clinic
10/10! Amazing staff, great communication and customer service!
Business response:
Thank you, Victoria, for your positive review! We appreciate you taking the time to share your experience. Thanks, East Texas Pet Emergency Clinic
Very quick and explained everything. My vet found the same issues.
Business response:
Thank you, Donna, for your positive review! We appreciate you taking the time to share your experience. Thanks, East Texas Pet Emergency Clinic
The receptionist was very friendly and knowledgeable. The doctor was friendly, efficient, and wanted to do what was best for our pet at minimum cost. I hope I never have to go back but will feel good about it if I do!
Business response:
Thank you, Meredith, for your positive review! We appreciate you taking the time to share your experience. Thanks, East Texas Pet Emergency Clinic
Each time we have visited the Emergency Clinic, staff was welcoming and knowledgeable. They understood the urgency of the situation and always get our babies back as quickly as possible. From the front desk, to the techs, to the vets themselves, I have always felt in great hands. It is obvious they are people who truly love animals and are passionate about their care. I never feel rushed or dismissed. My babies always receive the absolute best care.
I was shocked how wonderful my experience was at this facility. I'm not going to lie...I dreaded walking into the place because I have heard for ages now that they only care about the money and they won't even acknowledge your pet emergency until you pay them. That is NOT true. We walked in and before we even had the clipboard filled out, they had my dog in the back, evaluating her injuries. There was a more emergent animal that came in so they got my dog comfortable (pain med shot) and let my roommate and I know that she wa... read more
Business response:
Thank you immensely for sharing your wonderful experience. We're honored that our team provided compassionate, transparent care for your pet's emergency.
Very friendly and helpful staff that took my very sick puppy in on Christmas Eve and treated him and referred where to take him for further treatment. Very thankful for their gentle care
Business response:
We are privileged to have provided care for your puppy on Christmas Eve. Thank you for trusting us.
East Texas Pet Emergency Clinic has a 4.5 star rating with 805 reviews.
East Texas Pet Emergency Clinic is open now. It will close at 7:00 a.m.