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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The staff was great. Everyone is so helpful.
Had an amazing time at the El Dorado. Stayed at a mini suite with beautiful view! Room was clean and spacious. Ate at La Strada Italian restaurant last night, which was so delicious. Atmosphere and service was incredible! Can't wait to come back!
Business response:
We are delighted to hear about your amazing stay at El Dorado! Thank you for enjoying our mini suite and the beautiful view it offered. We're pleased that you found the room clean and spacious. It's wonderful to know that you had a delicious dining experience at La Strada Italian restaurant and appreciated the incredible atmosphere and service. We're thrilled that your overall experience was so positive, and we can't wait to welcome you back for another memorable stay!
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Business response:
We are honored to receive your 5-star rating! Thank you for choosing Eldorado Resort Casino for your experience.
Room windows were visible to see through from hallway.
Business response:
We sincerely apologize for any inconvenience you experienced regarding the visibility issue with the room windows from the hallway. We understand that privacy is of utmost importance to our guests, and we take this feedback seriously. We will review this matter with our management team to explore potential solutions to enhance guest privacy in our rooms. Thank you for bringing this to our attention, as it helps us improve our services for future guests.
Great property smoker friendly
Business response:
Thank you for your review. We are thrilled to hear you enjoyed our property and found it smoker-friendly.
Average The hotel looks great but the room itself could use some updating. You can hear everything from outside to the rooms next to you. The bed is extremely soft leaving no support for the lower back/hips. The elevators are also very slow and left long lines
Business response:
Your feedback is important to us. We appreciate your comments on the room and elevator experience. Thank you for taking the time to provide feedback.
It was really good
Business response:
We're honored to hear that you had a really good experience at Eldorado Resort Casino. Thank you for your positive feedback!
I have been going to the Eldorado for over 20yrs. Was one of my favorite places to go on vacation, the hallways and Non-smoking Room smell like cigarettes. Very ran-down. I won't be going back to this Hotel ever again !!
The pool area needs updating and care (plants too). If I'm buying a suite, I'd rather pay more for a nice pool too.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,100 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.