Eldorado Resort Casino's cover image

This profile has been claimed by the business owner or representative.

Eldorado Resort Casino

4.1

About this business

Location details

345 N Virginia St, Reno, NV, 89501, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.124,212 reviews
Select a rating
Verified traveler's profile image
Verified traveler 
2 months ago

Our stay was nice however we were very unhappy with smelling constant cigarette smoke in our non smoking room. 

Business response:

We're sorry to hear about the issue with cigarette smoke in your non-smoking room. Thank you for your feedback! 

Dulce's profile image
Dulce 
2 months ago

Business response:

We greatly appreciate your positive feedback. Thank you for sharing your experience with us at Eldorado Resort Casino. 

Lee's profile image
Lee 
2 months ago

Fun all around 

Business response:

Your feedback is incredibly valuable. Fun all around! Thank you for sharing your experience with us. 

Colleen's profile image
Colleen 
2 months ago

We had a wonderful three night stay. The mountain view suite was perfect. The dining options were just perfect. As with any casino venue the only negative was the cigarette smoke. Actually the cigar smoke Tuesday night was untenable. 

Business response:

Your review is appreciated. We are happy to hear you had a wonderful stay at Eldorado Resort Casino. Thank you for sharing your experience with us. 

Michelle's profile image
Michelle 
2 months ago

My go to hotel when staying in reno. The beds are so confy, the rooms are spacious & clean. Shopping, coffee, pastries & slots a couple of steps away very convenient. I highly recommend. 

Business response:

We are absolutely thrilled to hear about your positive experience at Eldorado Resort Casino. Thank you for recommending us! 

Lina's profile image
Lina 
2 months ago

Really nice staff, clean room 

Business response:

We are happy to hear that you had a great experience with our staff and room cleanliness. Thank you for sharing your experience. 

Nicholas's profile image
Nicholas 
2 months ago

Nice room. It was a bit noisy on our floor but, it is a casino so that is expected I guess. Also, parking was a bit of a hassle due to limited spots. Not your fault just very busy. 

Business response:

Your positive feedback on the room is appreciated. We understand the noise and parking challenges you faced. Thank you for sharing your experience. 

Allie's profile image
Allie 
2 months ago

I booked 2 non smoking rooms and when arrived to check in we were told that they didn’t have non smoking. We asked to speak to a manager and she was very polite and upgraded our rooms at no extra charge. 

Business response:

We are pleased to hear that our manager was able to assist you with upgrading your rooms at no extra charge. Thank you for sharing your experience with us. 

Vicente's profile image
Vicente 
2 months ago

Business response:

We are delighted to see your positive rating, Vicente! Your experience matters to us and we appreciate you choosing Eldorado Resort Casino. 

Frequently asked questions about Eldorado Resort Casino

How is Eldorado Resort Casino rated?

Eldorado Resort Casino has a 4.1 star rating with 24,212 reviews. 

When is Eldorado Resort Casino open?

Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.