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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Exceptional
We came for the Cirque Alice show and was NOT disappointed. It made the weekend !!!!! VERY POOR Wifi, could not stay connected and when connected, on 1 bar. Would like to NOT have plastic glasses and paper coffee cups. Would like to have had more recent movie options. The show Cirque Alice was AMAZING and exceeded our expectations. Excellent bed and bedding. Excellent view and location. Large size room.
Business response:
We appreciate your input about your stay and the Cirque Alice show! We're thrilled the show exceeded expectations and made your weekend so memorable. It's wonderful to hear that you found the Cirque Alice performance amazing and that it truly enhanced your overall experience with us. We're also delighted that you enjoyed the excellent bed and bedding, as well as the large size room with its excellent view and location. Your positive feedback about these aspects of your stay means a great deal to us. We'll definitely share ... read more
Exceptional
Wonderful
Pleasant
Overall very nice. The lack of certain gaming tables during peak hours was certainly a concern. When people are standing 2 and 3 deep waiting for a seat to play was the resort’s loss. The room was spacious and comfortable. What was included in the room was nice. Resorts location was the reason for my stay. Access to other venues was also very important.
Business response:
Thank you for sharing, Jeffrey! We appreciate your feedback about gaming table availability and are glad you enjoyed your spacious room and our convenient location.
Convenient, but needs updates. The Italian restaurant staff were horribly rude and dismissive. We ended up leaving and going to a walk up Cafe instead The ventilation needs an update. My daughter with asthma was coughing all night from the smoke in a non smoking room. It was in the casino of the show we were staying at.
Business response:
We are disappointed to hear about your experience at Eldorado Resort Casino. We sincerely apologize for the issues you encountered during your stay with us. The rude and dismissive behavior from our Italian restaurant staff is completely unacceptable, and we understand how frustrating it must have been to feel unwelcome to the point where you had to leave and find alternative dining at a walk-up cafe. This does not reflect the level of service we strive to provide our guests. We are also very concerned about the ventilation... read more
Very Good
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,294 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.