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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
The place was pretty much empty, and I didn’t feel safe outside the doors at night. The property was just fine, Property was clean, room was clean,
Business response:
Thank you for sharing your concerns, Pamela. We take safety seriously and appreciate your feedback about the nighttime conditions outside our doors, as well as your observations about the property being relatively empty during your stay. We're pleased to hear that you found both the property and your room to be clean, as maintaining high cleanliness standards is important to us. Your feedback about feeling unsafe outside at night is valuable to us, and we appreciate you taking the time to share both your concerns and positiv... read more
Exceptional
Relaxing & fun. Only for the moment, the pool was outside & closed temporarily. Not the season for outdoor swimming of course. Exciting & loved how food, entertainment was close by. Loved the gym. Helpful staff, specially me getting lost in the casino
Business response:
We are delighted to hear you found your stay relaxing and fun! Thanks for understanding about the seasonal pool closure and for appreciating our convenient amenities and helpful staff.
Very Good
Best choice for three days Na The view the fact it was a smoking room
Business response:
We are delighted to hear you enjoyed your three-day stay and loved the view from your smoking room! It's wonderful to know that our hotel was the best choice for your three-day visit. We're particularly pleased that you appreciated the view from your smoking room, as we understand how important it is for our guests to have a comfortable and enjoyable accommodation that meets their specific preferences.
Cheap and fun accommodation when skiing in California
Business response:
We are grateful for your review! We're glad you found our accommodation cheap and fun for your skiing trip. It's wonderful to hear that we were able to provide you with an affordable option that enhanced your California skiing experience. We appreciate you taking the time to share your feedback about your stay with us, and we're pleased that our accommodation met your expectations for both value and enjoyment during your ski vacation.
Fun gambling and in the restaurant but not impressed with the room. The room seemed old and we were traveling with 3 people and the coffee was only set up for 2. I requested extra and it took 2 trips for staff to bring me more than just some extra sugar. The restaurant was excellent
Business response:
We appreciate your input about your stay and thank you for taking the time to share your feedback with us. We're sorry to hear that the room didn't meet your expectations and seemed old during your visit. We also apologize for the inconvenience you experienced with the coffee setup in your room, especially since you were traveling with 3 people and the amenities were only prepared for 2 guests. We understand how frustrating it must have been to make multiple requests and require two trips from our staff just to receive the a... read more
Very Good
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 3.9 star rating with 24,193 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.