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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Price gouging dampened overall experience We were told room, very overpriced, had a few. Only thing we could see was Silver Legacy dome and filthy roof top with all kinds of equipment if Reno doesn’t take a listen from Vegas overcharging for everything it will end up with severely decreased attendance. We will not be back until prices become reasonable. Charging for parking when we spent over 300 for one night is greed personified Overpriced 41 dollars at Starbucks for two small drinks and sandwiches is way too much.
Business response:
We are disappointed to hear about your pricing concerns, Robert. Your feedback helps us improve. We understand that the room rate you experienced felt excessive, especially given the view of the Silver Legacy dome and rooftop area that did not meet your expectations. We also acknowledge your frustration with the parking charges on top of your room cost, as well as the pricing at our Starbucks location for the drinks and sandwiches. We take all guest feedback seriously and appreciate you taking the time to share your experien... read more
Amazing Non smoking room Conscientious staff and huge selection of gambling
Business response:
We are delighted to hear you enjoyed our non-smoking room, conscientious staff, and huge selection of gambling options!
Very Good
The place was pretty much empty, and I didn’t feel safe outside the doors at night. The property was just fine, Property was clean, room was clean,
Business response:
Thank you for sharing your concerns, Pamela. We take safety seriously and appreciate your feedback about the nighttime conditions outside our doors, as well as your observations about the property being relatively empty during your stay. We're pleased to hear that you found both the property and your room to be clean, as maintaining high cleanliness standards is important to us. Your feedback about feeling unsafe outside at night is valuable to us, and we appreciate you taking the time to share both your concerns and positiv... read more
Exceptional
Relaxing & fun. Only for the moment, the pool was outside & closed temporarily. Not the season for outdoor swimming of course. Exciting & loved how food, entertainment was close by. Loved the gym. Helpful staff, specially me getting lost in the casino
Business response:
We are delighted to hear you found your stay relaxing and fun! Thanks for understanding about the seasonal pool closure and for appreciating our convenient amenities and helpful staff.
Very Good
Best choice for three days Na The view the fact it was a smoking room
Business response:
We are delighted to hear you enjoyed your three-day stay and loved the view from your smoking room! It's wonderful to know that our hotel was the best choice for your three-day visit. We're particularly pleased that you appreciated the view from your smoking room, as we understand how important it is for our guests to have a comfortable and enjoyable accommodation that meets their specific preferences.
Cheap and fun accommodation when skiing in California
Business response:
We are grateful for your review! We're glad you found our accommodation cheap and fun for your skiing trip. It's wonderful to hear that we were able to provide you with an affordable option that enhanced your California skiing experience. We appreciate you taking the time to share your feedback about your stay with us, and we're pleased that our accommodation met your expectations for both value and enjoyment during your ski vacation.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,162 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.