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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Overpriced Rollaway was lumpy and had springs sticking thru. Hurt my neck bad sleeping on it. Good view and main bed was comfortable
Business response:
We take your feedback seriously about the rollaway bed quality. We're glad you enjoyed the view and main bed comfort. Please contact us.
Exceptional
Exceptional
Pleasant
It was a nice stay Smoking in the casino areas Nice large rooms
Business response:
We are utterly delighted to hear that you had a nice stay at Eldorado Resort Casino. Thank you for your honesty about the smoking in the casino areas and the nice large rooms. Your input is valuable to us.
Very Good The heater didn’t work but they came and fixed it fairly quickly.
Business response:
Thank you for your wonderful feedback. We are glad to hear that the issue with the heater was resolved quickly. We appreciate you taking the time to share your experience with us.
It was fun but glad to be home. Only half the escalators works, only two elevators were operating. Most of the restaurant weren't open. The staff was very short tempered and rude. It's was in a great location.
Business response:
Thank you for your feedback, Brian. We sincerely apologize about the escalator and elevator issues you experienced during your stay - we understand how inconvenient it must have been to have only half the escalators working and just two elevators operating. We also deeply regret that you encountered staff who were short tempered and rude, as this is not the level of service we strive to provide our guests. Additionally, we're sorry that most of the restaurants weren't open during your visit, which we know can be disappointin... read more
Central Beds were not comfortable and while we booked two queens we ended up with two full size beds. Central location close to a lot of great restaurants and activities.
Business response:
We are honored to hear you enjoyed our central location! We apologize about the bed comfort and room mix-up. Please contact us for assistance.
Exceptional
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,256 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.