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345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good We asked if we could have a microwave in the room. The host said that they're only for VIPs but he would see what he could do. We never heard anything back from the host. We were staying in a suite on a Tuesday and Wednesday. They weren't really busy so am not sure why they couldn't honor our request or at least let us know on the decision. Our room was very cold the first night and the thermostat wouldn't work. For the second night, we did let them know that we weren't getting heat. The maintenance guy did come fix the... read more
Business response:
Thank you for bringing this to our attention. We're glad you enjoyed the view and spa in the room.
Exceptional
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Met our needs, would stay again. Smokiness of casino area. Convenient, clean, great value
Business response:
Thank you for taking the time to share your experience with us. We're glad to hear that we met your needs and that you found our resort convenient, clean, and a great value. We appreciate your feedback!
Exceptional Loved the hot tub in the room, room in general was very comfy and clean. shower was also a really good size. I would stay there again with my family.
Business response:
We're ecstatic to hear you enjoyed your stay at Eldorado Resort Casino. Thank you for sharing your experience!
Pleasant
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Good Luxury room not so luxury. No view. My view was the top of roof and ball. curtain didn't close all the way, sunlight beaming in first thing in the morning Shower was nice, bed was comfortable Refrigerator worked really good Got to see Mark Walberg
Business response:
We will take your comments into consideration. Luxury room improvements noted. Thank you for your feedback.
Exceptional
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
What a wonderful birthday experience I arrived to check in and was offered an upgrade on my birthday from Mike the front desk agent. I loved the upgraded room and it made my special day amazing!
Business response:
We're happy to hear you had a wonderful birthday experience at Eldorado Resort Casino. Thank you for sharing your feedback!
Comfortable large room, staff friendly. Everything was good! Big room , comfortable!
Business response:
Your feedback is incredibly valuable. We deeply respect your positive comments about our comfortable large rooms and friendly staff. Thank you for sharing your experience at Eldorado Resort Casino.
Eldorado Resort Casino has a 3.9 star rating with 24,287 reviews.
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.