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Eldorado Resort Casino

4.4

Hotels
Reno, NV

About this business

Experience the excitement of Eldorado Resort Casino in Reno! Relax in one of Eldorado Reno's newly remodeled luxurious hotel rooms and suites. Our New Rooms feature sleek, high-quality furniture in rich, dark woods; all new eye-catching lighting to brighten the overall ambiance; new carpet in a striking black and gold pattern that adds a modern flair; and plush side chairs to add an extra touch of warmth to the fresh new style. King rooms now have a sleeper sofa for added comfort and convenience. The rooms also feature fine ... read more

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

4.418,827 reviews

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Rob

on Expedia

7 months ago

Staff were great, the room and property were clean, the parking garage was a little dirty and did not seem like it had any hotel security monitoring. My room smelled a little funky, but it was not something I had tried to get the staff to assist with (like change rooms) so not sure if another room would have had the same issue or if they would have been accommodating in my request.

Business response:

Thank you for the review! We appreciate the feedback regarding the odor and the parking garage. We will forward this along to our hotel management so they can address the issues. We hope to see you again soon,

Juline

on Expedia

7 months ago

No shoes no worries No pool available during stay, elevators had several service issues and it was a busy weekend. Staff were very helpful. Don’t be shocked if you see a few homeless walking barefoot around the casino floor the security didn’t seem to care.

Karen

on Expedia

7 months ago

Business response:

Thank you for the review.

Jorge

on Expedia

7 months ago

Clean up

Business response:

Thank you for the feedback.

Barbara

on Expedia

7 months ago

I reserved a room with a king bed, and we received a room with two queen beds instead. No explanation why we didn't get the room requested.

Business response:

Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,

Elizabeth

on Expedia

7 months ago

Business response:

Thank you for the review.

David

on Expedia

7 months ago

We loved R room, Reno and Vegas R pricing people out on other things. In my Opinion.

Business response:

Thank you for the feedback. We will take your concerns into consideration.

Jennifer

on Expedia

7 months ago

Nice but wont go back We went for a 3 day anniversary trip. Our room had a jetted tub in the room whoch was nice. 1st day our key cards quit working. The same night our tub overfilled with soap residue backing up from somewhere else. We got upgraded to a new room. The new room had heat that didnt work amd had to be repaired while we were there. Overall staff was nicw but hotel need some work. The brewery restaurant was really good and we ate there a few times, excellent food and staff.

Business response:

Irene

on Expedia

7 months ago

Business response:

Thank you for the review!