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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The property and inside the casino area were clean. The staff made use feel welcomed and very polite. The Pro’s… The room was clean and quiet. Was more than I was expecting to get for my money. The view was amazing for being a corner room. The bed was very comfy and sheets were so clean. The water pressure in the room was way better than some showers and tubs I’ve had at other casino’s. Con’s… Needed more lighting. The room was kinda dark and gloomy. Toilet was a tight fit with being right behind the door and sharing what li... read more
Business response:
We are delighted to hear you enjoyed your stay with us! It's wonderful to know that you found the room clean, quiet, and exceeding your expectations. We're glad you appreciated the amazing view from your corner room, the comfortable bed with clean sheets, and the excellent water pressure. Your positive comments about our welcoming and polite staff are also much appreciated. We thank you for your detailed feedback about areas for improvement. We've noted your concerns about the room lighting, bathroom layout, and hot tub jet... read more
Nice
Business response:
We are delighted to hear you enjoyed your experience with us, Robert!
No
Business response:
Thank you for your feedback. We value your opinion and appreciate you taking the time to share your experience with us.
No bathroom fan vent or microwave.
Business response:
Thank you for your feedback, Wilai. We understand your concerns about the room amenities and appreciate you bringing this to our attention.
Business response:
Thank you for taking the time to provide feedback, Kathryn. We appreciate your input and value your experience with us.
Very nice room and staff!
Business response:
We are delighted to hear you enjoyed your room and our staff! Your positive feedback means a lot to us, and we're glad we could provide you with a pleasant experience. Thank you for choosing Eldorado Resort Casino for your stay. We hope to have the pleasure of welcoming you back again in the future.
The bathroom fan was not working. The door at the bathroom was loud and broken. The room was ok but not good
Business response:
Thank you for taking the time to provide feedback on your recent stay with us. We sincerely appreciate your input. We understand your concerns about the bathroom fan not working and the loud, broken bathroom door. These issues have been noted, and we will address them promptly. We're glad to hear that you found the room to be okay, though we acknowledge that it did not fully meet your expectations. Your comments are valuable in helping us improve our guests' experiences. We hope to have the opportunity to better serve you in... read more
Business response:
We are delighted to hear about your positive experience at Eldorado Resort Casino, Jimmy! Thank you for choosing us.
Business response:
We are delighted to hear about your wonderful experience at Eldorado Resort Casino, Louise! Thank you for choosing us.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4 star rating with 25,107 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.