Eldorado Resort Casino

3.9

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

3.924,289 reviews

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Kelly

2 years ago

Good Minimum bets on tables are too high and their tables are empty, We didn't spend much time in the casino because of how high the prices are for betting including the slots.

Business response:

We regret to learn about your experience at Eldorado Resort Casino. We take your feedback seriously and will take your comments into consideration to improve our pricing and table availability. Thank you for bringing this to our attention.

Jeanne

2 years ago

Our stay was great until breakfast One staff member was very hauty, and rude, all the rest of the staff were very polite and went above and beyond to be helpful. The female supervisor at Millie’s was however hauty, rude and inflexible on Monday morning. Before checking out, my friend and I went down for breakfast, as we were hungry after having a light meal the evening prior. I had eggs, sausage and Belgian waffle-delicious. My friend ordered me Denver Omelet, which are her favorite, after one or two bites she said it tasted... read more

Business response:

Please accept our apologies for the negative experience you had at Millie's during breakfast. We strive to provide excellent service and will address this issue with our staff. Thank you for bringing this to our attention.

Rodney

2 years ago

Exceptional

Business response:

Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

Gao

2 years ago

Exceptional How confusing it was to get to front desk. I like the room.

Business response:

Thanks for your feedback, Gao. We're glad you enjoyed your room at Eldorado Resort Casino. We appreciate your input on the confusion getting to the front desk.

Kelly

2 years ago

Very Good I can’t understand why casinos would rather have empty tables at $15 per bet, rather than having packed $5 tables! Nice comfortable rooms, good restaurants, great facility!

Business response:

Thank you for your wonderful feedback! We appreciate your kind words about our comfortable rooms, good restaurants, and great facility. We strive to provide a top-notch experience for all our guests. We hope to see you again soon at Eldorado Resort Casino.

Gonsalez

2 years ago

Very Good

Business response:

Gary

2 years ago

Good Pervasive odour of smoking... seems casinos are except from normal non smoking rules. Great room, great location, hotel full of a variety of restaurants, comfy beds, great value. Casino experience not my thing but its worth the experience and benifits

Business response:

Thank you immensely for your feedback, Gary. We are thrilled to hear that you enjoyed our rooms, location, and variety of restaurants. We apologize for the pervasive odor of smoking, as we strive to provide a comfortable environment for all guests. We appreciate your review and hope to welcome you back in the future.