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Eldorado Showroom

4.5

About this business

Location details

345 N Virginia St, Reno, NV, 89501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5355 reviews
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Draco M.'s profile image
Draco M. 
rating
2 years ago

The best show I've seen before! I loved the dancing and the music! The singing was great, and the dancing was spectacular! The things these people could do were unbelievable! It was astonishing and it was great for the laughs! The dancers and singers and etc, were all very interactive with the audience! I would %100 recommend them! They also come with a variety of everything, from talents to people! 

Rhonda H.'s profile image
Rhonda H. 
rating
6 years ago

This was a great family show. dramatic atmosphere, excellent background music, the characters will keep you in suspense, very comical but serious at the same time. good solid entertainment. 

Dina A.'s profile image
Dina A. 
rating
6 years ago

Wowww!! The best show I've ever seen , if I could give them more stars I would. the show starts from the first second you enter and last until the last second. All the time you're Thrilled and waiting to see what happens next, definitely a world class show! 

Business response:

Thank you so much for your review, Diana. We really appreciate you taking the time to share your experience with us. So glad to hear you enjoyed your visit to Eldorado Showroom. Hope to see you back again soon! Thanks, Eldorado Showroom 

Tracy J.'s profile image
Tracy J. 
rating
7 years ago

My boyfriend and I saw the Cirque Paris show and LOVED it!! A great, intimate theater and not a bad seat in the house. We sat 4th row center and had an amazing view of all the performances. Everyone was friendly and inviting, made the experience feel personal. Audience members are chosen at random during the show to participate in the silly antics of the host and my boyfriend was a chosen one!!!! The last thing he wanted!! Anyone can be chosen from any seat, not just front row or aisles. My boyfriend is a GREAT sport ... read more

Pamela D.'s profile image
Pamela D. 
rating
a week ago

I wanted to buy tickets to the Jingle Bell Rock event for my handicapped son. I went online to purchase them and picked 2 seats in the handicapped seating for the 7 o'clock show on the 20th. I was directed to a ticket purchasing agency and placed my order 3 days in advance but when I received my tickets they were for the wrong time, the wrong section. After calling several times the agency claimed this was the order and refused to discuss the matter. After 3 days of talking to the agency and the showroom at the Eldorado no s... read more

Business response:

We sincerely apologize for falling short in providing you with the correct tickets for the Jingle Bell Rock event, especially given that you specifically selected handicapped seating for your son and placed your order 3 days in advance. We understand how frustrating it must have been to receive tickets for the wrong time and wrong section, and we are deeply concerned about the issues you experienced with our ticket purchasing agency. The fact that you had to make several phone calls without receiving satisfaction, and that t... read more

Gregory W.'s profile image
Gregory W. 
rating
a month ago

Stayed at this casino for 8 days. If you like the smell of cigarette smoke, elevators that don't work, nonfunctioning thermostats and no hot water, this is the place for you! The biggest gamble was whether your elevator would make it up to your floor. The smell of cigarette smoke was everywhere on my no smoking floor and in my nonsmoking room. Only 2 of 5 elevators worked and on Friday night I got stuck in one where people were packed in like sardines for 20 minutes as customers were yelling and screaming as the temperature... read more

Business response:

We apologize for the serious issues during your stay. Your experience with elevators, smoke, and room problems is unacceptable. Please contact us at (775) 786-5700. 

Steve G.'s profile image
Steve G. 
rating
a month ago

Skip this place ! Maintenance is nominal - this place has been ridden hard and put back wet way too many times - 7 elevators only one is working 25 minutes to get down the elevator elevator and no stairs - the best part is employees are great! They are the best they can with this absolute s hole - i'm unsure what a $34 resort fee goes towards it's not maintenance, half the restaurants were closed all week. Never again. 

Business response:

We are deeply sorry to hear about the maintenance issues and elevator problems you experienced during your stay. We understand how frustrating it must have been to wait 25 minutes for the elevator with only one of our seven elevators working properly. We sincerely appreciate your kind words about our employees and recognize that they are doing their best under these challenging circumstances. We also acknowledge your concerns about the $34 resort fee and the restaurant closures throughout the week. Your feedback is valuable ... read more

Bailey K.'s profile image
Bailey K. 
rating
2 months ago

Absolutely terrible. Front desk staff has been so rude the entire time. Music across the street so loud at night it rattles your windows. I understand it's a party town, but people also come here to work. Staff extremely inconsiderate. 0/10. 

Business response:

We regret to hear about your experience with our front desk staff and noise issues. Please contact us at (775) 786-5700 to discuss this further. 

Jung P.'s profile image
Jung P. 
rating
3 months ago

I just want to say sh*t happens, but this is crazy. I paid $215 to sleep and eat on this bed. After sleeping, looked under the bedding and found this. Whats more crazy is that when i complained, they didnt give a sh*t. The front desk manager said they have to downgrade my room, unless i wait for my old room to be cleaned. So you want me to go back into that room with fecal matter. I cancelled the rest of my stay, got into my car and drove 13 hours home disgusted. Only thing i can think of was that Amber Heard was in the r... read more

Business response:

We apologize for any inconvenience. This unacceptable situation falls short of our standards. Please contact us at (775) 786-5700 for resolution. 

Frequently asked questions about Eldorado Showroom

How is Eldorado Showroom rated?

Eldorado Showroom has a 4.5 star rating with 355 reviews. 

When is Eldorado Showroom open?

Eldorado Showroom is closed now. It will open tomorrow at 9:00 a.m.