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Eldorado Showroom

4.5

About this business

Location details

345 N Virginia St, Reno, NV, 89501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5382 reviews
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Dina A.'s profile image
Dina A. 
rating
6 years ago

Wowww!! The best show I've ever seen , if I could give them more stars I would. the show starts from the first second you enter and last until the last second. All the time you're Thrilled and waiting to see what happens next, definitely a world class show! 

Business response:

Thank you so much for your review, Diana. We really appreciate you taking the time to share your experience with us. So glad to hear you enjoyed your visit to Eldorado Showroom. Hope to see you back again soon! Thanks, Eldorado Showroom 

Tracy J.'s profile image
Tracy J. 
rating
7 years ago

My boyfriend and I saw the Cirque Paris show and LOVED it!! A great, intimate theater and not a bad seat in the house. We sat 4th row center and had an amazing view of all the performances. Everyone was friendly and inviting, made the experience feel personal. Audience members are chosen at random during the show to participate in the silly antics of the host and my boyfriend was a chosen one!!!! The last thing he wanted!! Anyone can be chosen from any seat, not just front row or aisles. My boyfriend is a GREAT sport ... read more

EC's profile image
EC 
rating
3 days ago

OMG! I wasn't sure what year I was in when I walked through the doors. The last time I stayed at the this hotel was as a teen in the 90s, and I swear absolutely nothing has changed. Walking into the room felt like stepping into a time machine and not in a cool, retro way. The entire property felt incredibly dated, and the room decor is exactly the same as I remember it from decades ago - Worn-out, tired carpet that has seen way too much foot traffic. - Outdated walls - Tiled bathroom with an old toilet. - The elevators ... read more

Business response:

We apologize for falling short of your expectations. Your concerns about outdated facilities, elevator issues, and pool closure are noted. Please visit https://www.caesars.com/help-and-support for assistance. 

Connie D.'s profile image
Connie D. 
rating
a month ago

The guy at the check in desk, Dennis, was an absolute jerk. He spoke as quickly as the voice that lists all the legal jargon in commercials. He didn't explain how, or why, the charges seemed so out of whack. When we asked for clarification about it, he had attitude. Finally got up to our room, and it wasn't what we had reserved. When we came back down, he acted like we were the ones who were in the wrong, even after we said we had talked to someone else in the phone who assured us we would easily get placed into the correct ... read more

Ernest G.'s profile image
Ernest G. 
rating
a month ago

I made a reservation at El Dorado in Reno back in June 2025 for a three-night stay (Tuesday-Thursday, checking out Friday) in April 2026. After nearly 10 months of planning, I expected the basics to be handled correctly. When we checked in, we were given a double room instead of the King room we reserved. I went back to the front desk and was told that because they were oversold for Thursday night, there was no way to move us into a King room at all during our stay. That explanation didn't make much sense--they confirmed th... read more

Lindsay K.'s profile image
Lindsay K. 
rating
2 months ago

If I could rate this hotel zero I would. Got here Wednesday night (mind you we paid for an upgraded room when we booked) - got into our old stinky room that was so hot! Beds are hard and pillows are lumpy. Hair in sinks and bed. Turned "AC" on lowest setting all night and the next day. Thursday we lost water for 3-4 hours & our room still had issues where we could not flush in the middle of the night. Complained to the front desk to have them switch us to a diff room but same floor. Gave us a lousy $50 comp for our troubles.... read more

Melissa R.'s profile image
Melissa R. 
rating
2 months ago

We stayed here in the Sierra Tower & the rooms did not have any air. Not just no AC, but no air FLOW! We were dying! It was so hot & uncomfortable, we couldn't even sleep. I felt like we were suffocating, there's no fresh air as you can't open the windows, so we basically in a box breathing our own air. It was miserable. I spoke with other guests in the same tower & they all had the same experience. We intended to stay the weekend but ended up leaving after 1 night. Very disappointing for what you'd expect to be a reputable ... read more

Charlene G.'s profile image
Charlene G. 
rating
2 months ago

I should have listened to the reviews! We arrived at 2pm hoping to check in early. They could accommodate us, but there would be a $28 charge for early check in. Really? When we got to our room the smoke detector was hanging from the ceiling and there was a big paint warn off mark on the head board. I went to get our room changed. That night the electricity went out so their whole internet, tv system did not work the following day until late in the afternoon. The casino was dead and so dark. I've never been to a place that l... read more

Nicole R.'s profile image
Nicole R. 
rating
4 months ago

They just keep deleting their page and creating new ones in order to not have low reviews. If you want to find dirty used bloody needles and pills in your room stay here. If you want to follow up or care from management and staff stay here. 

Frequently asked questions about Eldorado Showroom

How is Eldorado Showroom rated?

Eldorado Showroom has a 4.5 star rating with 382 reviews. 

When is Eldorado Showroom open?

Eldorado Showroom is closed now. It will open tomorrow at 9:00 a.m.