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Eldorado Showroom
- Arts & Entertainment
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I visit the Row about 3 to 4 times a year. I'm a Diamond Plus player, which gets me comp rooms and valet. This year, I switched to staying here, rather than Silver Legacy, as I prefer both the rooms and valet here. All and all, it's a nice property. Nothing much negative to say. There's a good selection of machines to play and the eating options are also good. On this particular visit, the internet was terrible, kept dropping. I did notice that they've changed up their toiletries to some better products that smell wonderful.... read more
Business response:
Your feedback is incredibly valuable, and we sincerely appreciate you taking the time to share your experience with us. We're glad to hear you enjoy staying at our property and find our machine selection and dining options satisfactory. Thank you for your kind words about our valet services, especially Jordon. We'll be sure to pass along your compliments. We appreciate your input on all aspects of your stay, including the room amenities and internet service. Your observations and suggestions are important to us as we continu... read more
Room was ok small. view was of a cement wall. Had prepaid for the room. Ask for a room with a better view but was told no.
Business response:
Thank you for your review. Deposit refunds can take 7-10 days, depending on your bank. We hope this issue ahs been resolved to your satisfaction.
Booked my room online and when I arrived at 1pm I was charged an extra 44 dollars for resort fees, ok I guess I can live with that. But was told I needed to pay another 40 for early check in or i could be upgraded for 44 dollars and the early check in would be wavied. Or i would have to wait 2 hours to check in WTF, This place is a scam won't come back here after sitting in a crappie chair for 2 hours.
Business response:
We sincerely apologize for any inconvenience you experienced during your recent stay with us. We understand your frustration regarding the additional fees and check-in process. Our team strives to provide clear information about our policies, and we regret if this was not effectively communicated.
This place is trash. The comps have gotten worse and the service sucks. I parked in a handicap space, yes I am handicapped abd someone smashed in my windshield. Needless to say we were stranded because you can't drive with a broken windshield. I am Diamond Plus which means I have gambled and lost alot of $. So the they did comp us another jacuzzi suite but the water drained and didn't stay in. So now I went to get a soda and I am on the 20th floor. Soda machine broken, went to 19th floor same, 18th floor same, 21st floor sam... read more
Business response:
We are disappointed to hear about your experience. We hope you allow us another opportunity in the future.
I really enjoyed the show. I thought this show was outstanding. I never laughed so much. The singing and acting was awesome. I would love to see it again. If it was on DVD I would buy. I am recommending this play to all my friends.
Business response:
Thank you for recommending our show to your friends. We're honored to hear that you enjoyed the singing and acting so much. We hope to see you again at Eldorado Showroom soon.
Very entertaining costumes are great the songs were fantastic the women were great I don't know what else to say it was absolutely a wonderful show
Business response:
We are excited to hear that you enjoyed our show at Eldorado Showroom! Thank you for taking the time to share your positive feedback. We look forward to welcoming you back for another wonderful experience.
Had a staycation for the BBQ Brews and Blues. 1st issue was that only 1 elevator was working in the parking garage, which was quite inconvenient. The pool hours are from 9am until 7pm, and the hot tub was not available for use, which seems to be a standard issue at Cesar properties. The beds, although comfortable, could use more than just thin sheets as the heater in my room did not work. They do respect your wishes for no housekeeping services, which is nice. It's definitely not a super fancy place to stay, but it does the ... read more
Business response:
Apologies for any inconvenience caused during your stay, Vicky. We appreciate your feedback and will address the issues with the elevator, pool hours, hot tub availability, and bedding in order to improve our services. Thank you for bringing this to our attention.
Went to the Menopause show. Theater is large enough but didn't see a bad seat in the house. Employees were very helpful. The show itself was funny and very entertaining. Would definitely recommend this show to others.
Business response:
We are pleased to hear that you enjoyed the Menopause show at Eldorado Showroom. Thank you for recommending us to others!
I went to see Menopause the musical in the showroom at the Eldorado. I went with 5 of my friends and we loved it! I had seen it years ago but I still really enjoyed seeing it a second time! I would highly recommend getting some friends together and seeing this play.
Business response:
We're elated to hear that you and your friends enjoyed Menopause the Musical at Eldorado Showroom! Thank you for recommending it to others.
Frequently asked questions about Eldorado Showroom
How is Eldorado Showroom rated?
Eldorado Showroom has a 4.5 star rating with 355 reviews.
When is Eldorado Showroom open?
Eldorado Showroom is closed now. It will open tomorrow at 9:00 a.m.