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3727 S. Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We have a recurring problem with failing NOX sensors. Mercedes replaced both under parts warranty, a savings of $1800 for us. While we would prefer them not fail, this kind of parts support encourages us to take the vehicle to the dealer for repair and maintenance.
Business response:
Thank you for your positive feedback!
excellent services and customer relations.
On time completion and washed
Excellent on all counts. Thank you very much, Firestone
Work completed on time. Work was part of a Mercedes Benz campaign completed at no cost to me. Service Rep kept me fully informed as to progress
We have had a recurring problem with NOX sensors. Mercedes replaced both of them under warranty and charged us nothing. Great service!
The service department decided they could not match Tire Racks price on tires. I ordered them, then the service department installed them. Great service.
The downstream NOX sensor failed. Mercedes replaced it at no cost because it was in warranty from the last failure. Great service by Elite Mercedes.
Prompt, courteous service. Elite MB worked me in Tuesday morning after long weekend. Repair cost was reasonable and done while I waited. Good job Elite MB!
Elite Automotive Group has a 4.4 star rating with 569 reviews.
Elite Automotive Group is closed now. It will open tomorrow at 7:00 a.m.