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Elliott Beach Rentals
- Hospitality
- North Myrtle Beach, SC
About this business
Location details
401 Sea Mountain Hwy, North Myrtle Beach, SC, 29582, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | 8:30 a.m. to 5:30 p.m. |
Elliott Rentals took a $1650.00 deposit on May 8 & we canceled our reservation three weeks later, on May 29th for a July 5-11 stay. This gave them about a 6 week notice. Due to Myrtle Beach being a COVID-19 Hotspot at this time, they have not yet been able to rent out the unit, and are refusing to refund our deposit. Poor business practice in this circumstance and the state of our nation right now...
Business response:
We can certainly understand and relate to these concerns and disappointments. However, we are working very hard to get that unit re-booked so that we can provide you with a refund. We are contractually obligated to follow the cancellation policy we have in place. Everyone has taken a big hit, our guests, our homeowners, and small businesses. It has not been easy for any of us navigating through these unknown times. We appreciate your patience.
Could careless about the pandemic and are not willing to work with customers that are effected because of different state mandates. Had to cancel my reservation because New York has named South Carolina as one of the hotspots that if you return from it you have to mandatory quarantine for 14 days. With being responsible and cautious I had to cancel my reservation that I booked a month ago when things were ok. I can get a refund only if it is rented out with in 3 days. You can't even get to it online to rent unless you call E... read more
Business response:
Hello, Thank you for taking the time to reach out to us. We appreciate your patience as we tried to get the unit re-booked for you. We did get a re-book in that unit. Your refund will go through a refund process and you will receive a refund in about 10-14 business days. We look forward to seeing you at the beach in the future!
Frequently asked questions about Elliott Beach Rentals
How is Elliott Beach Rentals rated?
Elliott Beach Rentals has a 3.8 star rating with 4,185 reviews.
When is Elliott Beach Rentals open?
Elliott Beach Rentals is open now. It will close at 5:30 p.m.