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Emergency Restoration Services LLC of Virginia Beach, VA specializes in cutting edge mold removal & remediation, water, fire and smoke damage restoration services throughout Hampton Roads. Our environmentally safe approach to mold removal helps protect against the harmful effects of toxic mold exposure while preserving the world we live in. Our company offers both residential and commercial mold remediation solutions, with years of experience in many project environments. Regardless of the type or scope of damage, you can be... read more
2433 Castleton Commerce Way, 102, Virginia Beach, VA, 23456, United States
Get directionsTo sum this all up, I called ERS and they saved me thousands and gained an endorser for life. <br />
Business response:
, we are glad we were able to have saved you thousands of dollars in unneeded mold remediation costs. It is unfortunate that other companies can’t have the same high level of integrity that we instill and expect from all of our staff. However it one of the many things that help separates us from our competition. If we can be of any further assistance please contact us and we will be more than willing to give you the same level of great customer service you have come to know and trust!
Professional and very thorough, gave me estimate and I am waiting on getting other estimates for the job.
Was worried about possible mold in basement. Chad came by on time and tested the substance which turned out not to be mold but offered advice on who to contact to deal with issue. Was very professional and helpful.
The work that needed to be done was the removal of about 8 square-feet of drywall in the ceiling of an interior closet, the removal of contaminated insulation and mold treatment to the adjacent rafters. Chad and another member of his crew showed up promptly at the agreed time, which happened to be a Saturday morning. They immediately began working to seal off the area, remove the contaminated material and set up HEPA filter dryers to dry the area out. The next day (Sunday) Chad stopped by to apply the mold treatment applicat... read more
Business response:
Member thank you for the kind words! We strive to deliver the highest quality customer service, and mold remediation services to our customers. It is nice to see that our customers notice the excellent service and value that we provide, and are willing to take time from their schedules to write an excellent review for us.
They did what I contracted for. One thing they did not do was, there was supposed to be a 10% discount on all repair work associated with the project. I did not get that. I was told that they contracted with subcontractors and therefore couldn’t give any further discounts. I was not pleased with that. They did good work and they showed up when they said they would. They did the work as said. Initially they were not going to replace the drywall and I would have had to find someone to replace it. That was not explained to me o... read more
Chad was on time for appointment, explained the process as he inspected. Quick report via email Great Service. Thanks much! :-)
Well
As a result of a leaky toilet flange over time, some mold had developed underneath laminate floor/baseboards and vanity. Not having much experience with mold, I called Mold Stoppers(Angies list find) and spoke with Chad about 7:30pm. He set up an appointment at 7am the following day and was there on time. He looked at the bathroom and did some basic moisture testing to determine extent of water travel and also recommended I clean up and demo myself. I appreciated his honest and thorough assessment and not trying to 'upsell' ... read more
Overall the experience was great! We had a leak behind our kitchen sink that had been going on for awhile and created a nasty mold situation in the wall. I called the insurance and they said I'd need to take care of the mold situation before anything else. So I called three different disaster/cleanup/restoration places. Chad from MoldStoppers was the only one to pick up and then come the same day! (Saturday) I was very impressed with that...he kept great communication with us. When he came over he did a great job of explaini... read more
Emergency Restoration Services LLC has a 5 star rating with 392 reviews.
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