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Emergency Restoration Services LLC
- Disaster Restoration Services
- Virginia Beach, VA
About this business
Emergency Restoration Services LLC of Virginia Beach, VA specializes in cutting edge mold removal & remediation, water, fire and smoke damage restoration services throughout Hampton Roads. Our environmentally safe approach to mold removal helps protect against the harmful effects of toxic mold exposure while preserving the world we live in. Our company offers both residential and commercial mold remediation solutions, with years of experience in many project environments. Regardless of the type or scope of damage, you can be... read more
Location details
2433 Castleton Commerce Way, 102, Virginia Beach, VA, 23456, United States
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It went very well. They even drilled a small hole in the bathroom wall/baseboard and ran a fiber optic scope in the drywall to see what things looked like between the walls! Theyprovided a copy of the lab report in a timely fashion. <br /> We had previously had another company check for mold and this one was less expensive with more professionalism and more detailed results including verbal tips and tricks. <br /> We liked them so much, we had them come back to remove mold from our garage ceiling. <br />
Business response:
Thank you for allowing ERS the opportunity to help with your mold inspection needs. We appreciate you taking the time to write a review. If we can be of any further service please don't hesitate to call us
Business response:
Thank you for taking the time to write a review Emergency Restoration Services. If we can be of any further assistance please don't hesitate to call us.
Came on a timely manner - did the job as expected. Second time we have used them.
Business response:
Thank you for choosing Emergency Restoration for your mold remediation needs. It was a pleasure to work with you on this project. Hopefully you will never need our services again but if you do please don't hesitate to call us.
They employee was nice and the service was fine. The only issue was they never called me back with results on the air samples so I just assumed they were okay.
Business response:
Thank you for taking the time to write a review for Emergency Restoration Services. I have gone back thru the records and found the we inspected your home on January 6, 2015 at 10AM. Chad the owner was the inspector. The mold report was processed by IMS Laboratory an January 13, 2015 and was forwarded the same day to you. The email address that we sent the lab report to started with RC5372..... The lab report indicated no increase in microbial impaction of the indoor air quality in the home. We have forwarded the original em... read more
Aaron White inspected the problem areas we were concerned about and checked moisture levels to make sure there wasn't any real problems. Luckily he didn't find anything of concern and there was no moisture found in the areas. He is very knowledgeable and let us know how to correctly clean the areas. It felt good to have someone reliable to check out the possible mold and let us know if we had a problem on our hands. It is better to be safe than sorry, especially since we have little kids in the house. We would definitely use... read more
Business response:
[Member name removed], Thank you for writing a glowing review. We are pleased to have such as great inspector as Aaron. It is also nice to be able to tell our clients that they do not have a mold problem. We strive to provide exemplary customer service. If we can be of any service please do not hesitate to contact us.
Every step was totally professional.
Business response:
Thank you for taking the time to write a review for Emergency Restoration Services. It was our pleasure to work with you and getting rid of the mold under your home. If we can be of any further assistance please don't hesitate to call us. We are always here to help.
We had mold in our upper kitchen cabinets and ceiling due to condensation from our AC ducts. ERS came in and removed the cabinets, cleaned off the mold in the ceiling and dried e area out. They were prompt and efficient. They cleaned up afterwards and did an overall fantastic job!
Business response:
Removed mbr info, Thanks you for writing a review for Emergency Restoration Services. We appreciate the opportunity to help take care of you mold remediation needs. I am proud that the guys and girls at ERS were able to do a "fantastic Job" for you. Please do not hesitate to call us in the future if you ever need our services again.
The technician was very friendly. He was professional and courteous. He got there on time. <br />
Business response:
Thank you for taking the time to review Emergency Restoration Services. It was a pleasure to work with you in determining the extent of your mold problem. If we can of any further as stance please don't hesitate to call on us again.
<p>Inspection for mold completed but I never got a report back on results from samples taken</p> <br />
Business response:
First let me say thanks for taking the time to write a review for Emergency Restorations Services. Unfortunately it appears that we have not met your needs and satisfaction of you our customer. I have reviewed our records and found that we in fact did perform a mold inspection, but due to the fact we changed our email hosting company we are unable to verify whether the lab report was ever sent to you. I wish you would have contacted our office to make note of this as we were unaware that you never received the report. This r... read more
Frequently asked questions about Emergency Restoration Services LLC
How is Emergency Restoration Services LLC rated?
Emergency Restoration Services LLC has a 5 star rating with 392 reviews.
When is Emergency Restoration Services LLC open?
Emergency Restoration Services LLC is open now. It is open 24/7.