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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I went to the dealership to look at extended warranties, the were trying to charge me about ****** a month for a warranty that gave me only 40 000 miles additional coverage. I called Endurance and my *** was amazing. He got me an additional ******* mile warranty for ****** a month. He was very professional but also very personable. He conversed while still providing all the information we needed. This particular experience gave me hope that customer ********************** is not dead. This was superb example of customer supp... read more
Was Very Very Professional. Truly Know Her Job and Explained Everything. She Needs To Be Promoted
Endurance stands behind their product. I had an issue and had no problems getting it resolved fairly quickly. ************.
Business response:
We're thrilled to hear you had a great experience, *****! If you have any questions in the future, don't hesitate to reach out.
I've decided to go with the ************* extended bumper to bumper coverage as opposed to ENDURANCE. But, I just wanted to leave a note complementing the ENDURANCE CANCELLATION PROCESS, and specifically their representative in ********** by the name of ***** for his timely and painless process. The wait times on the phone were a little long, but overall the process was very good. **** ******** in ********
Business response:
Hi, Cassian.Thank you for sharing your experience. We're happy to hear that our *** provided a smooth and professional cancellation experience and made the process as easy as possible. We appreciate your feedback regarding the wait times and thank you for giving Endurance the opportunity to serve you.
Service rep ******* was very courteous and professional. ******* addressed my concerns and adeptly, and politely handle my situation.
Great service and people to work with, so far!Looking forward to work with them!
Business response:
Hi, *******. Your feedback on our service and team is highly appreciated. Thank you for the review!
Very professional and explained the high points of the coverage.Have used Endurance over the last decade and have enjoyed the experience
Business response:
******, thank you for your loyalty over the past 10 years! We're glad to hear you've had a positive experience with Endurance and that our coverage has been beneficial for your vehicles. We appreciate your recommendation and are here to support you with any future needs.
The associate was professional and was able to help me resolve my issue
Business response:
Hi, *****. Thanks for taking time out of your day to leave us a review! We're glad to hear our staff was professional and helpful.
My experience with endurance, and who I spoke with ***, she went above and beyond for me understood my hardship and got me a very good outcome. I would highly recommend she really made me feel like she cared about my hardship. She explained everything to where I could Understand. I felt that she really cared about the things that Ive been going Through it was very refreshing again. I would highly recommend. Thank you again.
Business response:
Thank you for sharing your experience, *****. We're happy to hear that our team provided such compassionate and attentive service during a difficult time. We appreciate your recommendation!
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 34,723 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.