Engelberg Care Home

4.7

Assisted Living Facilities
Wolverhampton

About this business

Wellness Assisted Living Facilities

Location details

Ash Hill, Wolverhampton, WV3 9DR, United Kingdom

Get directions

4.762 reviews

Select a rating

H S

3 weeks ago

Sally and the team are informative, kind and caring about their residents. Facilities especially the food are excellent. When dad moved to Engelberg we thought he may not reach his 90th birthday as he had not been stimulated at the previous home. Now he looks great and was made to feel very special on his 90th ! It's certainly a home I do not mind visiting.

Business response:

thank you very much for your review, we were very happy to be part of your dads special day its lovely having him here at Engelberg

Philip L

a month ago

On behalf of my family we are extremely pleased with the care, consideration and attention given to our sister. During some recent health problems including chest infection, nora virus, nose bleeds and more recently high blood pressure readings, she has received extra care delivered with kindness. Overall we have been delighted with your service. Many thanks.

N P

2 months ago

Engelberg is a charming, clean mid-sized retirement facility built into a beautiful edwardian home in Wolverhampton. Staff are hard-working, gentle and caring with a good attitude, under efficient management. Food is good, with tasty healthy menus alongside traditional fare. Daily activities and regular outings are part of the package. I trust Engelberg to take good care of my mum in her remaining years.

S B

3 months ago

My mum has been a resident for around 5 weeks now. She has no previous experience of care services or residential care and was living independently until her admission to hospital. She has settled in very quickly considering and all staff have been understanding and supportive. Mom has enjoyed the activities so far and particularly looks forward to meal times! She says they are really delicious. Mom had to cope with the lockdown and then her own isolation and this did u settle her. She is now starting to settle down to the r... read more

Business response:

Many thanks for your kind words and review. Its been a pleasure helping your Mum settle in and getting to know her better and we all hope she is enjoying her stay at Engelberg

Groff H

6 months ago

My 92 year old mum moved into Engelberg care home after realising that she needed to be looked after. She choose Engelberg as she had a couple of friends who lived there. She was welcomed from the off. The staff are very friendly and the care home caters for many different stages of life. It is very well equipped home. There's a variety of activities laid on twice a day. Mum can choose to stay in her room, or join the activities. Mums mobility is poor and she relies on a wheelchair. The carers are respectful and considerate ... read more

Business response:

Many Thanks for your review and kind words. We are all so happy that Mum has settled in so well and look forward to getting to know her better over the coming weeks and months. The staff will all be thrilled to hear your kind words. Regards Dan

Wendy K

11 months ago

Mom decided to move into Engelberg when daily living became a little more challenging in her own home. This was a massive transition for her but she was welcomed immediately by all staff, well looked after and safe and as a family we were also very well supported. Sadly, this was all too short a stay but during her time there Mom enjoyed the wide range of activities offered to residents and staff were very supportive of her individual needs and included her in all activities as far as possible. She also looked forward to the... read more

Business response:

Hi Wendy. Many thanks for your review and kind words. It was a real pleasure getting to know and supporting your Mum. The team will be really happy to know that you thought so highly of them and we will all miss your Mum, you and all the family and friends we got to know so well.

M P

a year ago

Mum has been a resident for about six months. During that time, she's been well cared for. When she was struggling to get in and out of bed, a new one that can be raised or lowered was provided without request. A wheelchair is provided for use within the home and for me to take her out. Care staff look after her with kindness and consideration of her personal preferences and needs. Overall, the care has been excellent.

Business response:

Many thanks for your review and kind words. We are all really happy that Mum has settled in well, and it has been a pleasure assisting her with the care she needs. The team will be so happy with your words and to know they have cared so well for your mum.

A C

a year ago

My mom has been at Engelberg since just before Christmas 24. The staff are so helpful and caring. My mom came in a shadow of her previous self, but after 4 months, she is back to her normal self and thoroughly enjoying life. The communication from her Key Worker is first class. Trying to find the right care home for the first time can be quite daunting as there are so many varied choices but we are so pleased we chose Engelberg.

Business response:

Many thanks for your review and kind words. We are all so happy to see the improvements in your mum and how well she has settled in. She really has made Engelberg her home.

C M

a year ago

Mum moved to Engelberg after finding living at home difficult. I am impressed with the friendly caring staff who have helped mum settle in. Nothing seems to be too much trouble. She enjoys the daily activities and walks around the beautiful gardens. It's very comforting to know mum is being so well cared for in a lovely environment.

Business response:

Many thanks for your kind words and positive review. It is appreciated by the whole team, and we are all so happy to see your mum has settled into life at Engelberg so well and is enjoying the facilities on offer.