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Engelberg Care Home

4.7

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Ash Hill, Wolverhampton, WV3 9DR, United Kingdom

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4.762 reviews
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J M's profile image
J M 
2 years ago

From February 2024 when my sister first came to Engelberg from another home in Wolverhampton, I have no reason to complain. All her needs are cared for and in return, a lot of pressure has been lifted from my shoulders. The management and staff are very kind and helpful and nothing is too much trouble. 

Phil W's profile image
Phil W 
2 years ago

Mum has recently transferred to permanent residency at Engelberg having had a couple of respite stays. She is so settled it is almost unbelievable! She has benefited from the social and activity programme and looks forward to her times in the lounge with other residents and staff. The staff are fully committed, caring and attentive to detail on an individual basis. We are as a family always made to feel welcome when we visit and kept informed of any issues of concern. Thank you to all the staff for your part in this. 

Business response:

Many thanks for your review and kind words. The team really appreciate this. And we are all so happy that your Mum has settled in so well and enjoys living here at Engelberg. It's a real pleasure to see your Mum happy and well and give her the support that she needs. Regards 

Sue C's profile image
Sue C 
2 years ago

My father is a resident at Engelberg, moving there a month ago. For anyone moving to a care home for the first time, it is quite overwhelming at first. From the moment he arrived, the staff ensured he quickly felt like it was as much like home as possible. The management staff are excellent and make sure that side of things is well managed. Communication is very good. The room is kept clean and dad’s needs are well considered. He is at 88 slow in moving having had a fall but he is still quite with it and is enjoying the acti... read more

Business response:

Many thanks for your review and kind words. We are all so happy that your father has settled in well and is enjoying living here at Engelberg. It has been a pleasure getting to know him and helping him to settle. The team are extremely grateful for your kind words. Regards 

Katherine D's profile image
Katherine D 
2 years ago

A lovely home with lovely staff, my dad has stayed here three times for respite and twice he asked to go back and stay, would recommend this home to anyone who is looking for a home for their relatives or for themselves. My dad was respected at all times and very well cared for. 

Business response:

Many thanks for your review and kind words. The team are extremely grateful. It's always a pleasure to have your father come and stay with us and to know he enjoys it so much. We look forward to seeing him again next time. Regards 

Ruth T's profile image
Ruth T 
2 years ago

My mum has been at Engelberg for 6 months and during that time she has received exceptional care and support. All of the staff are dedicated professionals who take the care, health and happiness of the residents personally. It genuinely always feels like home. My family and I always know she is well looked after and we are confident that we will always be kept informed and involved in her care. 

Business response:

Many thanks for your review and kind words. The team really appreciate your comments. It has been a real pleasure getting to know your mum and helping her with the assistance she needs and we are all so happy she has settled in so well. Regards 

Richard K's profile image
Richard K 
2 years ago

My mother became a resident at Engelberg four months ago. At the time she realised that with increasing frailty and frequent falls she could no longer live safely by herself in her own home. She had known about Engelberg for many years because of connections with the local church and so was pleased to have the opportunity to live there. I have been surprised just how quickly she has settled in and I am sure this is largely because of the hardworking staff who do so much to look after all the residents. They are very friendly... read more

Business response:

Many thanks for your kind words and review. It has been a real pleasure helping your Mum to settle in and offering her the support she needs. She has settled in well and quickly become part of the Engelberg family. 

Kathryn W's profile image
Kathryn W 
2 years ago

We are so grateful and impressed to the staff at Engelberg for ensuring that my father's respite stay went well. He has gone in for respite care several times over the past 3 years and each time it has been excellent. The nurses and carers are brilliant and always take the time to get to know my dad and his sense of humour! Thanks also to the whole team - from the admin/managerial staff to the catering and last, but by no means least, the chaplaincy and activity coordinators; you have all helped to make my dad feel comfortab... read more

Business response:

Many thanks for your kind words and review. It is always a pleasure to have you father stay with us and provide the support he needs. The whole team always look forward to his stays with us and we look forward to seeing both your father and mother again soon. 

Catherine W's profile image
Catherine W 
2 years ago

After having a two-week respite stay last year, Mum had no hesitation in booking another two weeks this year whilst I was away. A decline in her health meant that she was admitted to Engelberg straight from hospital and the respite ended up being for six weeks. She decided during the last week that this was to become her permanent home. It was a very big decision to make and she has settled extremely well. She only has praise for all the staff, as all her needs are being met and she is never rushed. She enjoys all the meals ... read more

Business response:

Many thanks for your kind words and review. We were all really happy when your mum chose to stay at Engelberg permanently and it's been a pleasure supporting your mum to settle in. She has really settled well and quickly become part of the family. 

S H's profile image
S H 
2 years ago

Since my aunty came to Engelberg we have found the staff to be kind, caring and respectful. They have helped my aunty and us as a family through some difficult times which is much appreciated. Everywhere is always spotlessly clean and a warm and welcoming atmosphere is to be found in this lovely home. 

Business response:

Many thanks for your kind words and review. It has been a real pleasure supporting your aunty to settle in and the whole team really enjoyed supporting and the company of your aunty. 

Frequently asked questions about Engelberg Care Home

How is Engelberg Care Home rated?

Engelberg Care Home has a 4.7 star rating with 62 reviews. 

When is Engelberg Care Home open?

Engelberg Care Home is open now. It is open 24/7.