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Engelberg Care Home

4.8

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Ash Hill, Wolverhampton, WV3 9DR, United Kingdom

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4.873 reviews
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Kathryn W's profile image
Kathryn W 
2 years ago

We are so grateful and impressed to the staff at Engelberg for ensuring that my father's respite stay went well. He has gone in for respite care several times over the past 3 years and each time it has been excellent. The nurses and carers are brilliant and always take the time to get to know my dad and his sense of humour! Thanks also to the whole team - from the admin/managerial staff to the catering and last, but by no means least, the chaplaincy and activity coordinators; you have all helped to make my dad feel comfortab... read more

Business response:

Many thanks for your kind words and review. It is always a pleasure to have you father stay with us and provide the support he needs. The whole team always look forward to his stays with us and we look forward to seeing both your father and mother again soon. 

Catherine W's profile image
Catherine W 
2 years ago

After having a two-week respite stay last year, Mum had no hesitation in booking another two weeks this year whilst I was away. A decline in her health meant that she was admitted to Engelberg straight from hospital and the respite ended up being for six weeks. She decided during the last week that this was to become her permanent home. It was a very big decision to make and she has settled extremely well. She only has praise for all the staff, as all her needs are being met and she is never rushed. She enjoys all the meals ... read more

Business response:

Many thanks for your kind words and review. We were all really happy when your mum chose to stay at Engelberg permanently and it's been a pleasure supporting your mum to settle in. She has really settled well and quickly become part of the family. 

S H's profile image
S H 
2 years ago

Since my aunty came to Engelberg we have found the staff to be kind, caring and respectful. They have helped my aunty and us as a family through some difficult times which is much appreciated. Everywhere is always spotlessly clean and a warm and welcoming atmosphere is to be found in this lovely home. 

Business response:

Many thanks for your kind words and review. It has been a real pleasure supporting your aunty to settle in and the whole team really enjoyed supporting and the company of your aunty. 

Mairi R's profile image
Mairi R 
3 years ago

We were fortunate enough to secure a place at Engelberg for our dear old friend, who could no longer lead an independent life. It had been recommended to us by his solicitor, who'd visited a number of similar establishments in the course of his work; to his mind Engelberg could not be faulted and we entirely agree. We have found the staff to be wholly committed to their elderly residents, providing them with a cheerful, happy atmosphere in a warm and comfortable environment. Our friend now feels part of a wider family and th... read more

Business response:

Thank you for your kind words and review. It has been a real pleasure, for all the team, helping your dear friend settle in and get used to his new home. We are all happy to see the progress he is making, after physio, and it is a real joy to see how much he is enjoying his meals once again. 

Steve B's profile image
Steve B 
3 years ago

We have been so impressed with the care my father has received since moving to Engelberg in January. The staff are cheerful, professional and genuinely care for the residents that they look after. Nothing seems to be too much trouble, they take the time to have lengthy talks with him, they accompanied him to a hospital appointment when work commitments prevented us from doing so and treat him like he was a member of their own family. He got to choose his own room, he has a choice of meals and there are activities every day w... read more

Business response:

Many thanks for your kind words and review. It is a real pleasure getting to know your dad and offering him the support he needs and I’m glad he is settling in well. 

Jane H's profile image
Jane H 
3 years ago

We visited for the first time and were overwhelmed by the friendly caring and thoughtful staff. Nothing was too much bother. I have never been in a care home where all of the staff were so happy. The level of care and dedication that they showed was jawdropping. I cannot thank them enough. They have given my godmother a new lease of life and at the weekend I saw her back to her old self. Thank you isn't enough. 

Business response:

Many thanks for your kind words and review. We are so happy your Godmother has settled in and decided to make her stay permanent. We are all enjoying getting to know her and helping her with the settling in. 

Anne C's profile image
Anne C 
3 years ago

I have been most impressed by the kindness of all the team. The needs of the resident are their top priority and the professionalism of the team is impressive. Whatever time I visit, whenever I visit there is such a lovely vibrant, positive atmosphere and my friend who has recently moved in has settled quickly and well and has decided to stay permanently. 

Business response:

Many thanks for your kind words and review. We are all extremely happy that your friend has enjoyed her respite stay and settled in well and has now decided to stay here permanently. We all look forward to getting to know her better over the coming weeks. 

Elaine J's profile image
Elaine J 
3 years ago

Following a move from another care home in February 2022, I feel my mother was warmly welcomed and settled fairly quickly into the Engelberg family. My mother, even by her own admission, is by no means a socialite but I have been impressed by how the staff engage with her in such a warm, friendly manner and they always encourage her to join in with the daily activities on offer. I have witnessed firsthand how all the carers treat her respectfully and are attentive to her needs. I cannot praise the senior staff enough for kee... read more

L F's profile image
L F 
3 years ago

The home look after my family member well. She is as happy as can be considering her condition. They take her wishes into consideration. She eats well. The staff are always very friendly. Communication is good. 

Business response:

Many thanks for your kind review. We are happy your Aunt has settled in well and the Team really enjoy assisting her with the help that she needs. I will share your kind words with the Engelberg Team. 

Frequently asked questions about Engelberg Care Home

How is Engelberg Care Home rated?

Engelberg Care Home has a 4.8 star rating with 73 reviews. 

When is Engelberg Care Home open?

Engelberg Care Home is open now. It is open 24/7.