Eversfield Care Home - Elizabeth Finn Homes

4.8

Skilled Nursing
Surrey, ENG

About this business

Healthcare Skilled Nursing

Location details

56 Reigate Road, Reigate, Surrey, ENG, RH2 0QR, United Kingdom

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4.871 reviews

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V H

a year ago

Outstanding nursing home with dedicated long service and well trained members of staff. Delicious and varied food and beautiful well kept surroundings. Most of all a fabulous schedule of activities to suit and meet residents physical, intellectual, social and spiritual needs.

Business response:

Thank you for your lovely review and taking the time to share your positive thoughts. We are delighted to have your mother staying here with us.

S S

2 years ago

Eversfield provides my mum with consistently good care. I particularly value the activities team and their programme and the quality of staff who have been in post-long-term, implying happiness in their work and of being valued by the management team, residents and their relatives. Eversfield House feels like 'a home' and individual care of their residents is apparent.

Business response:

Thank you for your review. What a pleasure it is to have your wonderful Mum here at Eversfield. Your mum is a lovely lady and always has a smile, and is a pleasure to be part of our family.

S N

2 years ago

My father came to Eversfield just before Christmas for respite care and I can't thank them enough for making him feel welcome, helping him to settle and care for him. The home is clean and tidy and was beautifully decorated for Christmas. Staff at all levels are patient and friendly and you get a real sense that they truly care about everyone there. I have eaten there myself with my father and the food is lovely and always a choice. Both my father and I feel supported as we navigate our way through later life care. It is a s... read more

Business response:

Thank you for your lovely review. We all adore your father and really enjoy his company. It feels like your father has always been at Eversfield as he has settled in seamlessly. He enjoys all the activities, especially having a cheeky beverage on a Friday before lunch.

Kim B

2 years ago

My review is based on my and my mother-in-law’s experience. When I come into the home all the staff welcome me and take time to talk to me. My Mother in Law says the staff and very friendly and caring, the food is very good and she feels safe here. It would be lovely if there was more funding allocated to increase the variety of activities available to the residents to encourage all residents. It is excellent that the spiritual needs of the residents are catered for by holding regular services at the home.

Business response:

Thank you for your review. Your mother-in-law is a wonderful lady and we often have chats with her on the green chairs, along with her sidekick.

Richard H

2 years ago

Excellent. Very friendly.

Business response:

Thank you, Richard, for your review; we look forward to your visit.

Chris H

2 years ago

The building, the garden, the facilities and the activities are excellent. But what makes Eversfield the wonderful place it is, is the staff. My mum never fails to tell me how fantastic everyone is, not only in the superior care they provide her but simply because every single one of them is a “lovely” person. I know that this is no accident and I applaud the recruitment ethics. On a personal level, as a regular visitor, I totally concur with this. I’m always greeted with a smile and look forward to my visits. I could not be... read more

Business response:

Thank you so much, Chris. Your mum is an amazing lady and a pure pleasure to have at Eversfield. We enjoy her company when she comes down for the crossword/quiz or the activity. You make us all smile when you come to visit your mum.

Jane C

2 years ago

My dad came to Eversfield in January 2023 despite him having some illnesses which has set him back healthwise the care of all the staff has been amazing. His needs have changed substantially and we are kept fully informed about changes in his care. The night staff are incredible and of course, everyone, senior staff, carers, chefs and cleaners, all give Dad time and care.

Business response:

Thank you Jane for your review. Your dad has us all laughing with his cheeky smile and his banter. A true London gentleman. All the staff are very fond of your dad.

R G

2 years ago

Very comfortable and friendly place to live. A good choice of rooms of varying sizes. Plenty of activities for residents. Staff are kind and caring and family and visitors are welcome. I would recommend Eversfield if you are looking for somewhere homely.

Business response:

Thank you for your review, it is a great pleasure to be looking after your mum. Always happy to assist with any request she may have and we look forward to her joining the quiz and crosswords.

S F

3 years ago

The overall experience is good. One thing I would pick up on is access to the home, it would be really helpful if relatives could have a key or access code to the home. There have been a number of times we've had to wait on the cold porch at weekends or after reception has gone home.

Business response:

All the staff enjoy caring for your father and getting to know him and his wonderful friends. Due to the security of the home, we would not be able to give you an access code or a key to the home. We have brought this to the attention of the weekend staff and out-of-hours staff. If you are still continuing to have access situations, please can you let me or the General Manager, know.