Eversfield Care Home - Elizabeth Finn Homes

4.7

Skilled Nursing
Surrey, ENG

About this business

Healthcare Skilled Nursing

Location details

56 Reigate Road, Reigate, Surrey, ENG, RH2 0QR, United Kingdom

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4.784 reviews

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R G

2 years ago

Very comfortable and friendly place to live. A good choice of rooms of varying sizes. Plenty of activities for residents. Staff are kind and caring and family and visitors are welcome. I would recommend Eversfield if you are looking for somewhere homely.

Business response:

Thank you for your review, it is a great pleasure to be looking after your mum. Always happy to assist with any request she may have and we look forward to her joining the quiz and crosswords.

S F

3 years ago

The overall experience is good. One thing I would pick up on is access to the home, it would be really helpful if relatives could have a key or access code to the home. There have been a number of times we've had to wait on the cold porch at weekends or after reception has gone home.

Business response:

All the staff enjoy caring for your father and getting to know him and his wonderful friends. Due to the security of the home, we would not be able to give you an access code or a key to the home. We have brought this to the attention of the weekend staff and out-of-hours staff. If you are still continuing to have access situations, please can you let me or the General Manager, know.

G W

3 years ago

Mum has been a resident for about nine years, and dad joined her there nearly two years ago. Being residents has meant that they can be together, something that would not be possible if they were trying to remain in the family home. They both get the care they need in a supportive and caring environment, which reduces the work for the rest of the family.

Business response:

Thank you for your review. It's lovely having your mum and dad here at Eversfield. We enjoy them coming to the quizzes and getting involved with the Activities that are run at the home, we enjoy their company.

C F

3 years ago

A beautiful home staffed by a team of caring assistants on a day-to-day basis. My father has recently become a resident and settled quickly because of their care and patience. The home is a calm and well-appointed place with daily activities for those who wish to remain active and participate. My family is delighted we found this home for my father.

Business response:

It's a pleasure having your father here at Eversfield and lovely to see him coming up to the dining room. We aim to have the feel that Eversfield is your father's home and that he feels comfortable. We look forward to him joining in with the daily activities. Thank you for your review.

A T

3 years ago

The quality of what is provided (food, room, building) is very high and well maintained - this is a very nice place to stay.

Business response:

Thank you for your comments and we look forward to you staying again soon Andrew.

Geoff E

4 years ago

The whole atmosphere of Eversfield is that of a highly professional but very friendly care home which is reflected in the standard of care for the residents and visitors alike. The facilities and cleanliness are first-rate with outstanding staff who really do care about the residents and visiting families. Excellent communication to the principal carer so you are always assured of your loved one's wellbeing. Excellently managed during the pandemic with well-delivered measures to safeguard residents, staff, and visitors alike... read more

Business response:

Thank you for your very kind review of Eversfield.

Catherine L

4 years ago

I always find the staff welcoming and caring. What I most appreciate is that when I visit or call they all obviously know my mother and who she is and how she is. This is all staff, the clinical, administration staff, and those organising activities. This means a lot to our family and we can feel it's her home, as she does.

Business response:

Thank you very much for the feedback. It is a pleasure looking after your mum.

Martin E

4 years ago

The staff have been very good and caring to my mother. Especially as she has been difficult and refused to leave her room other than to go to the hairdresser.

Robin E

5 years ago

There is always someone to park, but everyone is always so polite. Every week I'm given coffee and gorgeous cake. The staff are always great and very helpful. I will highly recommend.

Business response:

Thank you for your feedback. Really lovely to hear. See you soon.