Eversfield Care Home - Elizabeth Finn Homes

4.7

Skilled Nursing
Surrey, ENG

About this business

Healthcare Skilled Nursing

Location details

56 Reigate Road, Reigate, Surrey, ENG, RH2 0QR, United Kingdom

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4.784 reviews

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Vanessa H

5 years ago

Outstanding new receptionist and manager. Nothing was too much trouble, and I could tell the friend I was visiting was well looked after and safe. A well-organised visit from start to finish. A very pleasant experience.

Business response:

Hi Vanessa, thank you for your kind feedback, and you are welcome anytime. See you soon.

M S

5 years ago

Very happy with the care and service the home is providing. My mother seems very happy at the home and I am confident that she is receiving the best of care.

Business response:

Thank you very much for your review. I'm so pleased you are happy with the care your mum receives, she is quite a character who puts a smile on the faces of staff every day with her humour.

S W

5 years ago

My mother has been a resident for four years and has been very happy at Eversfield, having a lovely room and great staff who care for her very well. The home has been exceptional in preventing covid infection even though the current intercom/screen makes conversations difficult. I am hoping that my mother and I can see each other in her room when we've both had our second vaccination and more than one constant visitor will be allowed as my sister has not seen mum for about a year, except one visit when things were relaxed.

Business response:

Thank you for your review. I'm really pleased to hear that your Mum is happy to be with us. She is highly thought of by all at the home, and the carers very much enjoy working with her.

Bob M

5 years ago

My mother has enjoyed a lovely bright room with access to the garden at Eversfield for several years. The staff have always been friendly and caring. The last year has been a struggle for everyone but the team at Eversfield has risen to the challenge. Unlike many homes, I was able to visit my mother throughout 2020 on a 'by appointment' basis. As the Covid situation deteriorated Eversfield stayed ahead of the game. They now have a dedicated Covid safe visiting room and all visitors must pass a test before being allowed entry... read more

Business response:

Thank you for such a lovely review. Your mum is such a pleasure to care for and is held in high regard by everyone. Thank you also for acknowledging the work the team has put in to keep the home safe, which we will continue to do as long as we need to. Fortunately, because people are in 'bubbles' we can continue with the activities, dining and socialising as long as we maintain social distancing, and the visiting is an absolute necessity to keep residents spirits up! Once again, thank you.

Lisa F

6 years ago

Such lovely and kind care given to my mother during her extended respite stay at Eversfield. She was overwhelmed by the kindness and gentleness of every member of staff. Especially grateful for the thorough precautions taken to protect all residents and staff during the trying days of lockdown and for keeping us in touch with mum throughout.

Business response:

Thank you for your lovely review. We really enjoyed your mum being here and had some amazing conversations with her. Everyone was sorry to see her leave and wish her and her family all the best.

A W

6 years ago

Such kindness, such compassion shown by every single member of staff. Nothing is too much trouble. Professional and outstanding care at all times. Thank you all for my stay here. I am so so grateful.

Business response:

Thank you for your lovely review. It was such a pleasure having you stay with us and you're welcome back any time. I will pass this on to the team. Stay safe and take care.

G P

6 years ago

Care very good. Food could improve.

G H

6 years ago

I have no expereince of care homes fo it is difficult for me to say whether the management or the overall standard of care were good. Bedrooms varied, lunch was good but supper less so, as was the service. Overall, it was a cheerful place and I spent three weeks there very happily. Whether it was value for money, I could not say.

V A

6 years ago

A very friendly and helpful care home. Comfortable, I may bring some of my own furniture and pictures - so that it looks more like my own home. The garden is well looked after and used a lot in the summer.