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Exceptional Emergency Center - Port Arthur

4.2

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Location details

3330 FM 365, Port Arthur, TX, 77642, United States

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4.2376 reviews
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Jamie Danielle's profile image
Jamie Danielle 
5 years ago

My mom should have been treated better tonight. Attempting to force her to take a Covid swab test and refusing to allow her medical treatment unless she took the toxic test is unprofessional and should be illegal. I will make sure everyone knows how unprofessional this place is and y’all better hope my mom doesn’t have a stroke because y’all wanted to force a test that has nothing to do with her stroke history. I told them this place was a joke and to go to a real hospital to start with. We don’t trust that y’all won’t infec... read more

Business response:

Dear Jamie, Thanks for sharing your rating. We’re sorry your experience didn’t match your expectations. We would love the opportunity to do better. Please feel free to reach out to us at info@ehc24.com or call our patient advocates at 469-638-8890 to discuss your experience. We look forward to talking to you. Thank you, Exceptional Emergency Center  

Aaron Spears's profile image
Aaron Spears 
recommend  Recommended
5 years ago

Great services, fast and efficient,through 

Business response:

Thank you Aaron, we are glad we were able to meet your medical needs. Thanks, Exceptional Emergency Center  

Linda Bourque Richard's profile image
Linda Bourque Richard 
recommend  Recommended
5 years ago

Everyone was very professional and personable. Was in and out quickly. 

Business response:

Linda Bourque, Thank you so much for the awesome rating! Thanks, Exceptional Emergency Center  

Herb Griffin's profile image
Herb Griffin 
recommend  Recommended
5 years ago

The ladies came out and explained the process quickly. The next lady came and took the vitals. The Doctor came out and talk to me. My results in 15 min. VERY IMPRESSIVE. 

Business response:

We love all these stars! Thank you, Herb! Thank you, Exceptional Emergency Center 

Charlene Dugas Hoelzer's profile image
Charlene Dugas Hoelzer 
recommend  Recommended
5 years ago

As a retired medical professional myself, the medical staff at exceptional emergency Center were both professional, accommodating , pleasant, Expediant as well as proficient. I would highly recommend the facility to others . Sincerely Mrs Hoelzer 

Business response:

We appreciate your review, Charlene Dugas! Thank you, Exceptional Emergency Center  

Faye Stone's profile image
Faye Stone 
recommend  Recommended
5 years ago

All staff were very professional. The procedure was done in a timely manner. I felt very comfortable with my experience . Thank you to everyone. Faye 

Business response:

Thanks for taking the time to leave us a great review, Faye! Thank you, Exceptional Emergency Center  

Carmella Profetta Gesser's profile image
Carmella Profetta Gesser 
recommend  Recommended
5 years ago

The ladies who checked us in were very professional. The Doctor who gave us our results was very knowledgeable about the Covid. Great job all around. 👏👏👏👍👍 Carmella Gesser 

Business response:

Carmella Profetta, our staff really appreciates the great rating! Thanks, Exceptional Emergency Center  

Terry Dauphine's profile image
Terry Dauphine 
recommend  Recommended
5 years ago

Excellent care . Dr Fasullo and staff were great . 

Business response:

Thank you for the great star rating, Terry! Thanks, Exceptional Emergency Center  

Lori Thurman's profile image
Lori Thurman 
recommend  Recommended
5 years ago

I love the service and the efficiency of the staff at all locations I have been to for myself or my kids 

Business response:

We are happy you had a wonderful experience, Thanks Lori! Thank you, Exceptional Emergency Center  

Frequently asked questions about Exceptional Emergency Center - Port Arthur

How is Exceptional Emergency Center - Port Arthur rated?

Exceptional Emergency Center - Port Arthur has a 4.2 star rating with 376 reviews. 

When is Exceptional Emergency Center - Port Arthur open?

Exceptional Emergency Center - Port Arthur is open now. It is open 24/7.