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Exceptional Emergency Center - Port Arthur
- Emergency Rooms
- Port Arthur, TX
About this business
Located on 3330 FM 365 in Port Arthur, Exceptional Emergency Center – Port Arthur is a freestanding ER that provides emergency healthcare 24 hours a day, 7 days a week, with a fully-equipped lab, onsite CT & Xray services, and emergency team. The center offers high-level emergency care with the little-to-no wait time, state-of-the-art ER equipment, board-certified physicians, and highly experienced nurses.
Location details
3330 FM 365, Port Arthur, TX, 77642, United States
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Most ignorant people. My father is hearing impaired so he can not hear, he was born that way and these people were very rude showing discrimination because he is deaf. We will not be back!! Very unprofessional, maybe y’all should learn to work on your bedside manners. When someone comes in that speaks a different language, how do you communicate with them? Some of these nurses lack common sense. Also he was coughing up blood so we were worried and all they did was check his blood pressure, we could’ve done that at home. Wast... read more
Went in after taking a bad fall while fishing on Pleasure Island. I needed 4 stitches in my head, and a CT scan. Nothing offered for pain, although I had bled profusely from a gash on my head. The physician gave me a scripted speech about why he couldn't prescribe anything stronger than Tylenol #3. These physicians are more afraid of the DEA, than they are concerned about patient care. After waiting over an hour for CT results, I walked out of the facility. I later received an email to contact a patient advocate, which I di... read more
Took my son here for some sort of rash on his foot, the doctor looked at it him for 5 minutes and said “I’ve never seen this, take him somewhere else”. My child is clearly in pain and they literally did nothing for him.
took grandbaby for fever, no breathing issues whatsoever yet Covid was shoved down the parents throats. refused testing as it doesnt mean covid is what everyone has. dont make the parents feel like bad parents when they refuse because that's is not the issue.
By far the worst experience I have ever encountered at any facility in my life. The little brat working the front desk needs to learn something about customer service and the way to speak to people. Yes, I understand everybody is stressed right now due to COVID, but the fact of the matter if that this little girl was rude to everyone who walked through the door that most of them turned around and walked out. I would rather walk barefoot over legos before ever going back to this facility.
I was told at St Elizabeth that i did NOT have pneumonia or a stroke!!!!!!you said i did!
We made appointments for 8:40 and 9:00 pm to be tested for COVID and it is now almost midnight and we have yet to be called to come in and be tested. All we're told is they don't know a timeline that there are still ER patients in the back.
Not enough staff!! Waited 2 hr for an appointment!!
RecommendedEven after I was told they were running behind the wait was quicker then I thought
Frequently asked questions about Exceptional Emergency Center - Port Arthur
How is Exceptional Emergency Center - Port Arthur rated?
Exceptional Emergency Center - Port Arthur has a 4.2 star rating with 376 reviews.
When is Exceptional Emergency Center - Port Arthur open?
Exceptional Emergency Center - Port Arthur is open now. It is open 24/7.