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Extra Space Storage

4.9

About this business

Location details

210 Fallon St, Oakland, CA, 94607, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9852 reviews
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Sandra J.'s profile image
Sandra J. 
rating
8 months ago

Tanya has amazing customer service skills. This facility feels well attended to and taken care of. I feel safe here and it's clean. 

Business response:

We're grateful for your positive feedback. Tanya's customer service skills are truly appreciated. Thank you for sharing your experience with us. 

Sandra J.'s profile image
Sandra J. 
rating
2 years ago

Ms. Tanya is the absolute best. She takes care of her customers like family. I recommend this facility to everyone. 

Business response:

Thank you for the kind words, Sandra. We're glad our manager Ms. Tanya was able to help! Our team is here to serve you, so give us a call at (510) 834-5212 if you need any future assistance. 

Jennifer P.'s profile image
Jennifer P. 
rating
2 years ago

This is the safest storage facilities in Oakland well lit in the evenings, safe location, cameras, secure gat and the manager gave us amazing customer service and a feeling of security as she lives on sight. ​ 

Nesa L.'s profile image
Nesa L. 
rating
2 years ago

Talk about amazing service very secure location they clean well-kept definitely wouldn't recommend this specific extra space storage 

Business response:

Hi Nesa, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (510) 834-5212 or stop by the office if you need anything! 

Zachary J.'s profile image
Zachary J. 
rating
3 years ago

Had to get storage short notice and this place was fast and reliable. Tanya was super nice, cool, and helpful. Also had a good sense of humor. The place seemed safe and secure also. 

Business response:

Thank you for the rating, Zachary. We are happy to hear Tanya was super nice, cool, and helpful to work with. It's great to hear you found our property safe and secure. Please give us a call at 888-storage if anything comes up! 

Palagi A.'s profile image
Palagi A. 
rating
3 years ago

I highly recommend this location. Tanya is great and really takes care of her customers. I really appreciate the great service. The location is well kept and clean. If you are looking for storage, look no further. This is the place to go! 

Business response:

Thank you for the review, Palagi. We are happy to know Tanya was great to work with and that you found our property clean and well-kept. Please give us a call at 888-storage if anything comes up! 

Clare M.'s profile image
Clare M. 
rating
3 years ago

I've rented over 50 storage spots in my life. Tanya the manager is the captain of her ship. She deals with tremendous challenges at her location due to the demographics of that region. Inside Tanya's gates customers are safe, supported, and truly valued. I was going through a heck of a challenge during my occupancy at 210 Fallon street, and Tanya met me each step of my challenges. She understands how to deal with people of all walks of life, and she does so with respect, courtesy, and also a command presence to keep trou... read more

Business response:

Hi Clare, thank you for your review. We're glad Tanya understands how to deal with people from all walks of life, and she does so with respect, courtesy, and also a command presence. Please stop by the office or reach out to us at 888-storage if you have any questions! 

Lisa S.'s profile image
Lisa S. 
rating
3 years ago

This is a gem of a storage place. Easy access, friendly, helpful staff, lift access, close proximity to the freeway. 

Business response:

Thanks for the awesome review, Lisa! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Call us at 888-storage if you have any questions or need assistance with your rental. 

John H.'s profile image
John H. 
rating
3 years ago

Tanya is simply the best! She's so helpful with a positive attitude. Had a few issues with my unit (nothing big) and she fixed it right away for us! Thank you so much! 

Business response:

We think Tanya is great too! Thanks for the positive review, John. We're glad she's so helpful with a positive attitude and fixed it right away for you. As always, give us a call at 888-storage if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 852 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.