Extra Space Storage

Isac M. 

on Yelp

10 years ago

This place was an excellent choice for us when we moved from Oakland to Milwaukee. From the initial contact with the staff to contacting them inquiring about questions, every interaction has been super. We found it to be reasonable price for the area and very convenient since we lived in Jack London Square/lake merritt area. Easy and secure-in and out, clean and well maintained facility. I did not notice too many people going in and out of this place as I did with other facilities. I bought several supplies (boxes, tape, loc... read more

B M. 

on Yelp

11 years ago

I received great customer service from Cathy earlier this week. She went into great detail about how secure and safe my items would be. I'd definitely reccomend coming here and speaking to her before choosing where you're going to store your stuff. 

Kelly T. 

on Yelp

14 years ago

From the representatives on the phone to the manager, they are so nice here! I got a great price for a drive-up storage unit and the premises seem very secure. The manager is extremely helpful and helped make my move a pleasant one. I would definitely recommend Extra Space. 

Regine G. 

on Yelp

2 years ago

I started with this storage in Aug. of 2022, I have a 5x10 unit. When I started it was 106, then January of 2023 it became $175 and then in September it's $250! This is how they get you so I move out. Go to Saf Keep Storage instead, they only increase 3 % a year not like this MFS. 

Alpha S. 

on Yelp

2 years ago

Simple, you pay for a storage for the size advertised. Units are smaller than advertised. Paid for a 5x10 foot unit. Until measures at 4' 3/4 x 9' and tappers even smaller towards the back of the unit only giving 4 ft of space. The 10 ft length is clearly outside the door of the storage unit as well 

Jen H. 

on Yelp

2 years ago

Let me start by saying that LaTanya is still amazing and the reason that the facility still receives 2 stars. However, one month after posting this review, my storage fee was raised 20% without notice. Since initiating the lease of this space in January of 2020, the monthly cost has gone from $180 to $327. Today we received a notice that there will be limited access to the facility for the next three months because of construction nearby. Looks like I may need to move my belongings to a different company. So disappointing. 

Candice S. 

on Yelp

2 years ago

The storage space was fine, moving in and out was fine, but my problem is with how I felt scammed by the initial price (which was not listed as a introductory offer). I signed up for a 5x10 space with a rate of 75.oo per month plus tax and fees making it 92.00 per month. Afte3 months, I received a tiny postcard (even though they communicated everything else via email) and this tiny postcard informed me that my rate was going to be raised from 92.00 to 172.00 starting on the 4th month. Luckinly, I was not out of town and I wa... read more

Wilbert Ross R. 

on Yelp

8 years ago

My storage locker has been broken into twice and I believe it to be an inside job. On 2 occassions stuff has been stolen from my locker. th elock was still in tact and the go to excuse is that its a flea market customer. Why have cameras? 

Russ N. 

on Yelp

10 years ago

The staff are nice, and the location is pretty central to most of the bay area, and near the freeway. However (there had to be a however right?). The facility had the most insanely designed elevators. They are basically dumbwaiters like you would find in a restaurant. You can't fit much in them. And lord help you if you think you are going to be able to load up the provided cart and actually put it in the elevator. The space provided is far too small to navigate a loaded cart. And worst, the threshold from the parking lot t... read more