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Extra Space Storage
- Self Storage
- Oakland, CA
About this business
Location details
210 Fallon St, Oakland, CA, 94607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Despite the COVID-19 pandemic going on, the main manager Latanya, help me get situated with specific storage space i needed. She was very nice and informational and the prices arent too bad either. I highly recommend going here if you need extra space but act fast because she did say storage space gets sold out quick!
Business response:
Welcome, Dane! Our team at Extra Space strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Latanya was able to provide that for you! Thank you for recommending Extra Space Storage!
This is the best place for self-storage in the Bay! They have tons of units, everything from big & spacious to smaller & exactly what you need. Prices are very competitive and not overly expensive. Most importantly though, the service is amazing - shout out to LaTanya' for going above and beyond to help me out!
Business response:
We know you have many options for storing your belongings, and we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thank you for choosing Extra Space, Wesley!
I have rented storage at the Berkeley location and recently switched to Oakland for convenience. LaTanya Bennett was very knowledgeable about what sized unit we would need, I took one look as was sold. If you need storage space ESS is the place to go
Business response:
Thank you for choosing Extra Space Storage, Kwasi! We're so glad to hear LaTanya was able to provide a smooth rental experience and make sure you had the best storage unit for your needs. Your kind words are appreciated, and we hope you won't hesitate to let us know if you need anything in the future!
First day onsite and after loading our space with the first load my smart aleck son and his friend were lacking in common sense by getting into the lift and accidentally locking themselves in there when they shouldn't have been there in to begin with. Fortunately for us the onsite manager Tanya helped get them out by getting the lift working. She exercised absolute tolerance, patience and professionalism and obvious competence in succeeding in saving us from this precarious incident which could have cost us a visit from th... read more
Business response:
Thank you for the kind words, Marc. We're glad Tanya was able to help! Our team is here to serve you, so give us a call at (510) 834-5212 if you need any future assistance.
I checked out a bunch of storage units in Oakland. The unit I rented the end it's right above the elevator and a very reasonable price. The cheapest I could find for that size in Oakland. Great security and easy drive in and out. And I basically fell in love with Tanya, she is professional and warm and really makes you feel like she cares about you. I'm happy and I feel that my belongings are safe with her. I recommend this place highly!
Business response:
Thank you for the excellent rating, Nicolette! We know you have many options for storing your belongings, and we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thank you for recommending Extra Space Storage! Let us know if we can do anything else to assist you!
I've used these guys before and they saved me in a pinch. Once again, they saved the day and Tonia was awesome. She deserves to be recognized for her professionalism. She respected my privacy, did not pry, yet was warm and friendly. I hope to work with her again, and extra space storage again.
It was great customer service,. Tanya helped me she was super patient and helpful,. I would recommend this location. I felt my stuff was safe and secure. It get a 5 star rating from me.
Had an encounter with Ms Tanya. Very helpful with allowing us to use our storage during an issue with our account.
I had a drive-up unit here for two years ending March 2015 which I accessed once or twice per month. The facility is in great shape and I never had trouble getting in or out. There was a two day period where access was not allowed due to maintenance work, and they gave plenty of notice beforehand. I assume pricing is dictated by the Extra Space central office rather than each location, but unexpected and steep rate increases are the norm here. Over two years my rate increased 3 or 4 times, ending at almost double where I st... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 853 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.