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Extra Space Storage
- Self Storage
- Palm Springs, CA
About this business
Location details
2055 Executive Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
The space I had requested was enough for what I needed and the price was not exactly as disclosed. I needed storage for a month and they had given me a quote of $44 with half off for the first month so $22. My total at the end of signing for 1 month was $75. On top of that Elvin the manager talked SO much it too him longer to talk, chit chat and sign me up than it took the movers to empty a 10 foot uhaul truck in to the said space.
Business response:
We're sorry to hear the rental rate was unclear before you moved in. We do charge a one time administrative fee at the time of move-in. Our optional insurance may have also affected your first month's renting price. We will pass your feedback along to our team to make sure rates are better communicated in the future.
Arrogant. Rude. Unprofessional. Their units are in disrepair. Manager is out more than in. All was fine at A-American Self Storage. When Extra Space bought them, prices went up, services went down. The first unit destroyed $19k of my storage. I received $2k from their insurance company. My homeowners would not pay the balance claiming the damage was caused by roof neglect. The second unit had insulation falling, open areas to the elements and covered my stuff with filth. I complained about this unit twice with no result. I l... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 968 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.